Property Administrator - Winnipeg, Canada - Paragon Design Build

Description

Paragon is one of Winnipeg's largest, privately-owned real estate companies specializing in the development of sustainable, purpose-built multifamily rental properties.

With over 15 years of experience, Paragon boasts end-to-end real estate services including acquisition, development, construction management and long-term property management.

Paragon Living is currently hiring a full-time Property Administrator with a strong focus in resident services, maintenance coordination, and day-to-day operations of our growing portfolio.

• Maintain positive resident relationships by being the main point of contact for resident inquiries and concerns. Address resident complaints and resolve issues in a timely and professional manner.
• Coordinate with all team members to create welcome kits, resident communications, events and engagements to ensure high levels of satisfaction and retention.

• Assist with the creation of lease agreements, renewals and terminations, and coordinate with other team members for marketing and rerental purposes.
• Collaborate with management and other team members to ensure accurate daily / weekly / monthly reporting for internal and external use.

• Assist the Property Manager with the annual budget process for the portfolio; as well as regular financial reporting to owners as required.
• Monitor expenses in relation to maintenance items to ensure budgetary goals are met.
• Monitor accounts receivable reports and investigate overdue or credit balances; work with Property Manager and Accounting to follow up as required.

• Coordinate and distribute maintenance requests as received from residents, onsite staff, or from management and update digital work order system as required.
• Assist the Property Manager in maintaining the property including scheduled maintenance coordination, unit turnovers, seasonal contracts, and health/safety requirements.
• Work closely with maintenance staff or contractors to ensure performance, adherence to quoted work, service agreements and timelines
• Work with Property Manager to conduct regular property inspections to identify maintenance needs and ensure properties are well maintained.

• Maintain resident and property records in accordance with standard recordkeeping procedures.
• Ensure compliance with Manitoba Residential Tenancies Act, Policy and Guidelines.
• Support the Property Manager with ongoing development/improvement of internal processes as part of our portfolio and operational growth.
• Assist in the acquisition and onboarding of new properties to the portfolio, and ensure seamless integration into existing operations.
• Offer support to all team members as necessary and when requested.

• Completion of Grade 12 or equivalent.
• Minimum 3 years of progressive experience in residential property management.
• Knowledge and experience with navigating the Manitoba Residential Tenancies Act, Policy and Guidelines, and procedures.
• Competent in utilizing various software and webbased platforms including Microsoft 365, Yardi (or similar programs), QuickBooks and others as required.
• Effective planning and organization of job responsibilities; ability to work collaboratively or independently, depending on the tasks at hand.
• Excellent communication skills.
• Ability to problem solve with mínimal direction; be cognitively aware of when to escalate issues to upper management for further direction.
• Strong sense of confidentiality, tact and diplomacy.
• Dedication to ongoing learning and skill development, both in and outside the office environment.
• Valid drivers license and reliable vehicle.
• Ability to provide a clear Criminal Record Check upon request.

• Dental care
• Life insurance
• Paid time off
• Vision care

• Monday to Friday

• Driver's License (required)

• Winnipeg, MB R0G 1C9 (required)

• Winnipeg, MB R0G 1C9: Relocate before starting work (preferred)