Divisional Sales Manager - Quebec Province, Canada - Pandora Jewelry

Pandora Jewelry

Verified Company

Quebec Province, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As the largest jewellery company in the world, we a give a voice to millions of people's loves every day.

Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion.

At Pandora you can each craft far more than just an incredible career.

About the Team:

At Pandora our Divisional Sales Manager (DSM) is responsible for driving revenue and sales performance of a region across all physical channels of distribution, including wholesale concept stores, multi-brand accounts, shop-in-shop locations, and owned and operated (O&O) concept stores.

You will manage the relationship with wholesale partners and directly manage the Store Managers from O&O concept stores.

You will be responsible for achieving a sell-in and sell-out budget in every door, and own the success of your region, whilst ensuring that our customers' experience is flawless and consistent every visit.

You will have the opportunity to build and develop a high-performing team through recruitment, retention, training, and development of individuals.

Our Divisional Sales Managers shine by:

Deliver sales performance against forecasts and targets by acting upon best practices and effectively executing business plans and sales strategies throughout the region
Identify trends, wins, and opportunities to develop business plans and sales strategies that drive the revenue growth and profitability of the area
Partner with the Divisional Sales Director to set sales and KPI goals for the owned channels within the region
Set KPI goals, budgets, objectives, and marketing plans for each multibrand and franchise store in the region and communicate with owners
Reviews store financial reports, analyzing Key Performance Indicators (sales, traffic, etc.) for trends, opportunities, and deficiencies, and coaches as appropriate.
Coach and support Store Managers, account owners, and franchise owners on talent management, inventory management, brand standards, and operational standards.
Coach and support Store Managers, account owners, and franchise owners to drive service excellence in store, with a focus on delivering a worldclass customer experience
Ensures compliance in key operating issues (audits, loss prevention, policy, procedures); trains Store Managers on methods to ensure compliance, improve productivity, and reduce shrink
Prepares and conducts performance appraisals and evaluations for O&O Store Managers; recognizes performance gaps and coaches Store Managers to take appropriate action
Proactively recruit, develop, and retain Store Managers and store leadership as needed
Leads the rollout of company initiatives and product launches, consistently monitors progress, and provides ongoing coaching to ensure success
Determines the optimum use of payroll and resources to maximize store contribution and financial results for O&O stores
Analyze and optimize the sellin and sellout performance of multibrand and franchise stores
Monitor and help manage inventory levels at each wholesale / franchise account to optimize sellin and sellout.
Prospect for new multibrand opportunities for continuous growth and development of the region
Optimize multibrand network by evaluating dealers and collaborating with the Divisional Sales Director to close, upgrade, and open accounts to maintain the best mix of accounts to maximize the sales potential of the region
Monitor and respond as needed to customer experience surveys for owned and franchise stores
Travel to all points of distribution within the region to have a strong field presence, build relationships, and gain a firsthand understanding of the business
Develop and foster relationships with wholesale retailers and key accounts within the region
Build key crossfunctional relationships, communicate as needed relevant business information, and gain support for ongoing field needs present and future as changes occur through the store fleet growth
Control expenses within the region to meet budget guidelines
Maintain accurate reporting on the performance of the region forecast and report on sales performance on a regular cadence
Define and role model the target behaviors for the sales organization in collaboration with the wider leadership team

Craft your career with us if you have:

Bachelor's degree in Business, Marketing, similar field, or equivalent working experience
8+ years of multistore leadership experience
Retail and wholesale experience
Geographically located in division or willing to relocate to division
Valuebased leadership skills with a proven ability and passion to coach and develop talent
Entrepreneurial and strategic thinker with the planning and execution capabilities to gr