Coordinator, Housekeeping - Brampton, Canada - City of Brampton

City of Brampton

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

JOB TITLE:
Coordinator, Housekeeping

DEPARTMENT:
Public Works & Engineering

POSTING NUMBER: 105747

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION:
Full Time Permanent

HOURS OF WORK: 40 hour workweek / shift work / variable hours

LOCATION:
Hybrid Model*- when working onsite, you will report to the location of City Hall West Tower 1st floor.

SALARY GRADE: 5

HIRING SALARY RANGE:
$84, $94,954.00 per annum

MAXIMUM OF SALARY RANGE:
$105,504.00 per annum

JOB TYPE:
Management and Administration

POSTING DATE:
November 29, 2023

CLOSING DATE:
December 12, 2023

AREA OF RESPONSIBILITY:

Reporting to the Supervisor, Operations, role is responsible to coordinate the operations and maintenance for a family of buildings and properties.

Act as a key source of contact to meet operational needs and corporate service standards.

OPERATION SUPPORT

With a focus on housekeeping provide daytoday coordination, guidance and support for defined building and property systems programs, processes, policies, practices and project initiatives to meet operational needs and corporate service standards. Provide third party management services, event setup, security coordination and courier and shipping operations.
Provide first line response to issues regarding safety and escalates security issues to City Security Services staff.
Develop and implement Standard Operating Procedures for cleanliness.

STAFF GUIDANCE AND DIRECTION

Provide daily direction to unionized, parttime seasonal, & contract site staff.
Prepare and review job requests, schedule and assign work duties. Ensures staff and external contractors follow all required regulations and legislation and comply with other applicable standards.
Supervises & coordinates schedules with site operations staff & external contractors, for all building & property systems; all caretaking and housekeeping services and preventative housekeeping maintenance programs
Responsible to provide and/or schedule training and instruct building staff regarding safe, efficient and effective work methods and procedures.
Provide performance feedback and is engaged in the recruitment and orientation process of new employees.

CUSTOMER SERVICE

Act as the first point of contact for caretaking duties performed by caretaking staff through the assignment of daily work and ensures that assigned duties are properly completed.
Liaise with internal and external customers to ensure functions and events are effectively served. This may include closed Council sessions.
Build and maintain a relationship with crossfunctional departments, team and management to support coordination and ensure a thorough understanding of operational needs.
Inspect sites or buildings to ensure safety and cleanliness standards.
Escalate complex issues to appropriate level for resolution

COMMUNICATION AND REPORTING

Prepare management reports, presentations and general ad hoc information as required accurately by established timelines.
Create and maintain documentation and ensure necessary signoffs and approvals meet policies and confidentiality.
Maintain and document inventory of all caretaking supplies.
Create ordering process in order to maintain stock levels

CORPORATE CONTRIBUTION

Conduct research using internal and external resources to gain insight of market trends, current programs, processes and practices to support management and recommend ways to improve business processes, service solutions and best practices.
Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).
Establish and monitor standards to ensure proper housekeeping, tenant compliance and building requirements are maintained.

BUDGET SUPPORT

Use of effective resource and expense management at all times to meet corporate policies and guidelines.
Responsible for developing and maintaining an annual operating budget.
Provide project budget estimates.

TEAMWORK AND COOPERATION

Participate in project coordination and team meetings as required to meet operational needs.
Work well within diverse groups in support of operational goals and objectives.
Demonstrate corporate values at all times.
Participate as a member of crossfunctional team.
Provide support/backup as necessary.

SELECTION CRITERIA:

EDUCATION:

Postsecondary degree or diploma in Building or Property Management Services, BOMA, FMA, IFMA, Professional Healthcare Housekeepers certificate, Hospitality Services or equivalent in related field.

REQUIRED EXPERIENCE: