Client Instructional Service Representative - Hamilton, Canada - ST. JOHN AMBULANCE
Description
St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Client Instructional Service Representative to join our Halton & Hamilton Region Branch.
ESSENTIAL DUTIES
- Provides instructional services: Instruct first aid, youth and other relevant Health & Safety Courses both at branch facilities and off-site locations primarily in the Hamilton area although occasional instructing in other areas of the region may be required
- Respond to incoming inquiries regarding training classes, first aid kits and products from the public
- Assist Training Manager with coordinating Instructor Development workshops
- Represent branch at community/corporate level events i.e. trade shows, presentations or wellness days
- Maintain safety data sheets and workplace safety notice board at facilities
- Restock classrooms with appropriate supplies
- Ensure all training equipment is fit for purpose
- Assist with training supply inventory throughout the region
- Prepare paperwork for classes including printing certificates and file paperwork appropriately
- Market courses and products to students during classes
- Assist with various duties as assigned
Knowledge, Skills, Education, Experience:
- Instructional experience / willingness to complete Instructor Development Program
- Excellent customer service / interpersonal skills
- Strong communication skills; both written and oral
- Strong computer skills and knowledge of Microsoft Office including CRM software or willingness to be trained
- Excellent time management skills with the ability to manage numerous tasks simultaneously
- Ability to work independently and in a team environment
- Ability to travel within Hamilton & Halton Region as required
- Occasional weekends may be required
Other
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No telephone inquiries:
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This job profile reflects the general details considered necessary to perform the principal functions and shall not be construed as an interpretation of all work requirements inherent in the job.
Job Types:
Full-time, Permanent
Salary:
$42,000.00-$46,000.00 per year
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Work Location:
One location
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