Warehouse Supervisor - Kitchener, Canada - Graybar

Graybar

Verified Company

Kitchener, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Brief:

To coordinate and supervise warehouse activities to achieve total customer satisfaction consistent with good business practices. Initiate and complete process improvement tasks in the warehouse to align with the business objectives.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high-quality electrical, automation, and telecommunications products that supports these operations through related supply chain management and logistics services.

We are also a Fortune 500 company.

Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone.

As one of the world's largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our
Kitchener, ON **branch.

Warehouse Supervisor
Graybar Canada offers a competitive compensation and benefits package including:

No Evening or Weekend Shifts
TELUS Health Virtual Care
Cost shared Health and Dental Benefits
Life & AD&D Insurance
Employee Profit Sharing Program
Long Term Disability Benefits
Group RRSP Matching
Corporate Fitness Membership Program
Employee Share Purchase Program
Computer Purchase Plan
Tuition Reimbursement Program
Service Awards Program

Purpose:

To coordinate and supervise warehouse activities to achieve total customer satisfaction consistent with good business practices. Initiate and complete process improvement tasks in the warehouse to align with the business objectives.

Responsibilities:

Supervise and organize tasks of warehouse support employees. Perform ongoing department inspections to verify timeliness, accuracy and quality of service.
Coordinate the maintenance and safety check of all forklifts and warehouse equipment.
Set schedules of warehouse staff and procedures to meet local service requirements.
Communicate with Customer Service Manager and sales representatives to address and resolve customer service concerns and claims, as well as provide notification for possible delays or variances.
Supervise warehouse personnel including delegation, training and other administrative duties.
Ensure adherence by team members of corporate and departmental policies and procedures; drive individual accountability for members of the team through leading by example.
Responsible for prompt shipment of customer orders, efficient warehouse operations and good housekeeping.
Manage the reception, handling, distribution and storage of all product and supplies that come in and out of the warehouse.
Enforce corporate policies regarding security and safety in order to maintain a safe working environment.
Ensure all orders are shipped to customers in a timely manner in adherence to delivery schedules.
Plan warehouse layout and space requirements in order to prevent loss or damage and to achieve full warehouse optimization.
Identify discrepancies between inventory records and take action.
Other duties as may apply.

Qualifications:

Minimum Grade 12 education; however, preference will be given to individuals with a university or technical education background.
One to three years of warehouse supervising and inventory management preferred.
Proven excellence in leadership and process efficiencies.
Broad knowledge of Company's products, services and operations.
Understanding and commitment to Company quality goals and standards.
Able to build and maintain lasting relationships with corporate departments, key business partners and customers.
Excellent communication skills and leadership skills required.
Excellent conflict resolution skills, diplomacy and tact.
Excellent planning and resource allocation skills.
Competent with computers and various operating systems.
Ability to handle customer complaints and mediate customer disputes.
Ability to do light to moderate lifting (up to 60 lbs).
Familiarity with safety procedures in the workplace.
Must demonstrate honesty and integrity.
Above average organizational skills.
Willingness to go the extra mile.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

- _We wish to thank all applicants for their interest, but advise that only those selected for an interview will be contacted._