Hospitality & Events Assistant - Vancouver, Canada - McMillan LLP

McMillan LLP

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Details

Description

_Your Next Opportunity_

Would you like to be a part of Canada's leading and progressive Business Law firm?_

McMillan has an exciting opportunity as a
Hospitality & Events Assistant as part of our
Vancouver Hospitality & Concierge Services team.

As a member of the lively team, you will play a key role in supporting and leading all food and beverage service to the boardrooms for client meetings, seminars and firm events.

It is important to note that this role has a requirement to work onsite in the office at all times. Please be aware that McMillan has extensive protocols in place to protect all firm members.

What You'll Do:

Client Service:

As a Hospitality & Events Assistant at McMillan, you play a critical role in fostering a professional image and ensuring a positive first impression for all guests and clients of the firm
Responsibilities include ensuring effective and efficient service to internal and external clients in a welcoming, professional, client service focused environment
Provide an exceptional level of client service at all times, ensuring all visitors needs are met while they are attending the firm

Catering, Meetings and Events:

Responsible for set up and tear down of all catering requirements to all meeting rooms in a timely manner
Responsible for food & beverage catering orders for daily meetings and seminars
Assist with event menu planning
Ensure meeting rooms are set up and prepared according to standard
Ability to serve both daily catering and onsite events independently at a high level with some supervision
Ability to provide formal dining service and/or bartend when required
General tidiness of all meeting rooms, staff lounge and hallways in the client centre
Maintaining an ongoing knowledge of dietary restrictions
Assist with stocking beverage fridges with inventory to ensure readiness
Follow cleaning schedules for the main catering kitchen and equipment
Maintaining the organization of department storage areas, assisting with stocking of supplies to the main kitchen, boardrooms and serveries
Washing, polishing of dishes, silverware, glassware and cater ware
Complete last minute requests with efficiency
Ensure that all meetings and requests in the Meeting Room Booking System are monitored and fulfilled on a constant basis
Provide direction to agency staff
Assist with cleaning of hoteling areas when required

Other Responsibilities:

Assist and conduct department inventory when required
Assist with departmental inventory and beverage consumption sheets
Assist with and update department financials and statistics
Perform other duties when directed by Manager/Supervisor

What You Bring:

Previous catering and events experience in a hospitality or professional services environment is a must
Exceptional client service skills and a strong understanding of client service best practices to ensure a best in class approach
Good understanding of all food types and cuisines
Knowledgeable in all types of food and beverage services including formal dining
Bartending and Mixology experience
Professional, upbeat, friendly and a "cando" attitude
High attention to detail
Ability to work under pressure
Ability to manage multiple tasks effectively with other members in a team setting or independently
Flexibility of schedule or work additional hours on occasion, sometime on short notice to respond to special requests/events
Ability to troubleshoot and resolve problems
Excellent technical skills (Word, Excel, Outlook, Meeting Room Booking System (MRBS,) Power Point, other internal programs
Willing to participate in training programs
Able to walk and deliver catering items for extended period of time in a busy office environment
Ability to stand on your feet for extended periods of time
Professional and polished appearance; adheres to uniform policy
Ability of lift up to pounds
Smart Serve certified
Food Handlers certified

McMillan Offers You
Growth

Mentorship and Support

Training as Software Evolves

Commensurate Compensation and Benefits Package

Fun Work Environment

McMillan = You

Inclusion and diversity are essential elements of our culture at McMillan which coincides with our core values of respect, teamwork, commitment, client service and professional excellence.

At McMillan, we know we will achieve the most success by attracting and retaining the best talent, and by representing and supporting communities from which we draw our members, the communities in which we live and work and the communities to which we provide legal services.

We are a law firm that prides itself in sustained quality and excellence in service while fostering a positive and collegial work environment which nurtures mentoring inspires enthusiasm and professional excellence.

We commit to putting our best efforts forward in achieving our goals, and the goals of o