Specialist, Loss Prevention - Montréal, Canada - SSENSE

SSENSE

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce.

Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Job Description:

The Loss Prevention Specialist is responsible for preparing and implementing loss prevention policies and procedures to prevent theft, fraud, processing and systems errors, while maintaining a safe and pleasant working and shopping environment.

The role will build Loss Prevention training programs, including e-learning programs for the Fulfillment Center, retail store, and HQ Studio.

This role will oversee and coordinate the implementation of new and existing Loss Prevention processes.

RESPONSIBILITIES

LOSS PREVENTION POLICIES & PROGRAMS (60%)

Write and develop content for Loss Prevention policies and procedures for implementation
Ensure corporate communication is sent to impacted departments
Implement, standardize, maintain ongoing improvement of SSENSE Loss Prevention programs
Develop and deliver LP Training and elearning programs to new employees in order to reduce theft, fraud, processing and systems errors
Report weekly progress on deliverables and projects to Director of Asset Protection

DEPARTMENT SUPPORT (30%)

Assist the Director of Asset Protection to implement department vision and goals
Participate in daily meetings with the Fulfillment Center
Assist with cycle counts to validate inventory accuracy and net shrink
Participate in special Loss Prevention projects, as needed

AUDITS & COMPLIANCE (10%)

Conduct audits, surveys to validate adherence to LP policies and procedures
Implement loss prevention audits as needed to meet SSENSE standards; providing final oversight of audit execution
Consistently communicate with Facility, Retail and Warehousing leadership to drive awareness on all LP initiatives

Work closely with cross-functional partners at the Fulfillment Center, Retail store and HQ Studio

Qualifications:

A minimum of 23 years of related experience in a fastpaced retail and warehousing environment
2+ years experience in building training, loss prevention performance management program
Good written and verbal communication skills in both French and English
Strong computer skills and working knowledge of the Google Suite; (Docs, Sheets, Slides)
Valid driver's license and access to a car

SKILLS

Demonstrated attention to detail and resourcefulness
Outstanding interpersonal skills with the ability to communicate with people of various ages and backgrounds
Exceptional organizational skills and ability to work independently
Ability to prioritize and multitask
Ability to handle confidential information in a discreet, professional manner