Customer Service Representative - Saskatoon, Canada - Ritchie Bros.

Ritchie Bros.

Verified Company

Saskatoon, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Initiate and maintain relationships with sponsor vendors and support sales team with Sponsorship requests and processing.

Seek confirmation of sponsor commitment with accurate geographical and industry (Agriculture vs Industrial) Territory Manager
Communicate and receive accurate invoice from sponsor vendor and process in MARS
Flow to accurate TM and RSM
Seek approval and completion of PO (Purchase Order)
Communicate the need for RB logo and confirm format required. Deliver electronic version to vendor.
Follow up payment has been received with RB Accounts Payable and/or Vendor

Tradeshows

Review and maintain relationships with key contact of Prairie Division Trade shows (Ag in Motion, Crop Production, Agribition, etc)
Manage relationship with key RB Sales contact managing specific trade show
Schedule and book
Trade show booth space
Additional items (furniture) confirmed with sales leader
Technology (wifi), carpet, cleaning, set up/teardown
Hotels for outoftown staff
Marketing Materials and them (Retirement, Real Estate, etc)
SWAG giveaways and/or offering to engage with customers.
Organize and distribute trade show passes to attending staff.
Communicate logistics with attending staff.
Travel days, hours of trade show, clothing requirements, staff schedule, admission passes, responsibilities.
Prairie Division Admin and A/R Support
Support Prairie Division sites with A/R call lists pertaining to Prairie Auctions.
Chronological order
Support/Organize Prairie Executive with Quarterly or 1H year meetings.
This can include, location, hotels, tech support, presentations, team building, etc.

QUALIFICATIONS

Here's what you bring:

Previous work experience where you worked inperson with customers.
Experience using computers, and able to learn to use new technology and software.
Excellent keyboarding skills for data entry.
A commitment to providing fantastic customer service.
Able to work well and maintain a positive attitude in highpressure situations.
A friendly, outgoing, patient personality.
You thrive working as part of team, pitching in wherever you're needed
This job will require you to:_
This position is sedentary in nature and requires mínimal physical efforts.
A significant amount of time is spent working on a computer and the ability to hear, speak, write, see, type and perform other basic office functions is required.