Driver Test Scheduler Ii - Regina, Canada - Saskatchewan Government Insurance

Saskatchewan Government Insurance

Verified Company

Regina, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in.

Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

Location:
Regina Driver Development Office, 1964 Park Street, Regina (100% in-office)

Work hours:
Full time, Monday - Friday

Temporary Length of Term:
months

Division:
Driver Examination Services

Pay Range:
$47, $56,244.00

In-Scope

Closes August 25th, 2023

The Driver Test Scheduler II is responsible for scheduling routine and more complex driver examinations.

This position coordinates the scheduling of provincial driver examinations through the Driver Exam Inquiry Line and ensures there is adequate coverage around the province.

The Driver Test Scheduler II monitors examination activity and arranges for part-time examiners to be called in when necessary. The role handles inquiries and complaints pertaining to driver examination procedures and scheduling.

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities other duties and responsibilities may be assigned._
Answers inquiries, books appointments, and handles complaints relating to driver examination procedures and scheduling on the CCX program.
Creates and maintains staff schedule for branch Examiners and scheduling staff.
Sets up interviews, appointments, and rescheduled tests, and informs Driver and District Examiners.
Rearranges Driver and District Examiner schedules in the event of vacation, illness, or emergency.
Schedules testing by special request of the Medical Review Unit.
Corrects customer files.
Monitors the Driver Exam Inquiry Line for driver examinations throughout the province.
Assigns and reviews the work of scheduling staff involved in the booking of driver examinations.

High Performance Team & Culture- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.

TECHNICAL KNOWLEDGE & SKILLS Proficient knowledge of driver licence classifications.- Proficient knowledge of the Auto Fund driver programs.- Proficient skill in telephone etiquette (i.e., answering phones, handling the call, listening, professionalism and terminology).- Proficient skill in completing forms accurately and proofreading documents for accuracy.- Proficient skill in performing arithmetic calculations.- Fundamental knowledge of the functions of the Auto Fund and Auto Fund vehicle programs.

EDUCATION & CERTIFICATIONS- One-year certificate from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.

EXPERIENCE years' experience in a call centre, administrative, or driver examination-related role.

Pay Range:
$47, $56,244.00

Posting Close Date:
August 27, 2023