Patient Coordinator-dental - Brockville, Canada - East Coast Dental Group

Sophia Lee

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Sophia Lee

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Description

WELCOME TO Brockville Oral Surgery
Brockville Oral Surgery is loooking for a Patient Coordinato
r join our team in Brockville, ON

This is a full-time, permanent position. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let's talk


You will enjoy:


  • A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, Vacation and Flex Days and Continuous Education opportunities
  • Working with a progressive company and a supportive and passionate leadership team that is focused on the Employee, Clinician, and Patient experience

You will be accountable to:


  • Address patient requests and needs in a professional manner
  • Respond to patient concerns timely and ensure patient satisfaction
  • Schedule patient appointments and make reminder calls
  • Greet patients, creating a sense of comfort and professionalism
  • Maintain uptodate patient medical records
  • Obtain insurance information from patients, process patient billings, and collect payments
  • Maintain patient care plans based on assessment information
  • Suggest process improvements to enhance patient services
  • Maintain confidential and secure patient records

Your experience and qualifications include:


  • A proven history of demonstrating a positive and empathetic approach to your customers and your team
  • Patience and a willingness to learn
  • Minimum high school diploma or equivalent
  • Medical assistant certification (asset)
  • 2+yrs' dental office experience (asset)
  • Highly organized with a strong ability to manage different priorities
  • Ability to work with others and use resources to problem solve
  • Strong customer service skills
  • Effective verbal and written communication skills
  • Effective collaborator and works well with a team of other clinical practitioners

Job Types:
Full-time, Permanent


Salary:
$18.00-$25.45 per hour


Benefits:


  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Brockville, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:


  • Dental office: 2 years (preferred)

Work Location:
One location

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