Contract Drop-in Assistant - Toronto, Canada - The Neighbourhood Group

The Neighbourhood Group

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_
The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen's Community House_

JOB OPPORTUNITY Job# TNG

POSITION TITLE:

Contract Drop-In Assistant

DEPARTMENT:
Urban Health and Homelessness
STATUS:Contract Full-Time, CUPE 2289
Services

# HRS / WEEK:35
CONTRACT DATES:ASAP for 6 months

REPORT TO:
Corner Drop-In Coordinator
HOURLY RATE:$27.57

POSTING DATE:
July 28, 2023
INTERNAL CLOSING DATE:August 3, 2023

GENERAL DESCRIPTION:

Work as a member of the Drop-In team to provide an enriched drop-in setting for homeless and socially isolated adults.

Engage with and support Drop-in visitors as appropriate, and inform new visitors of all services and opportunities. Work alongside staff, volunteers and peer workers to ensure a safe and welcoming environment. Work closely with the staff team to support individual case management plans. Work with
Drop-in staff, including kitchen staff, to ensure the smooth running of the drop-in.

MAJOR DUTIES:

Circulate in the drop in during operation hours, scan the environment and maintain a safe, welcoming and supportive environment
Greet and connect with clients, seeking out opportunities for engagement, and provide referrals to support services as appropriate
Maintain vigilance of the entire drop in space, monitoring clients for signs of crisis
Provide information on community services and resources as requested
Support individual case management plans and assist case managers as required
Effectively prevent and respond to violence or injuries using a Transformative Justice team approach
Assist with drop in operations such as preparing and serving meals, organizing the space and cleaning
Support client engagement initiatives within the agency including the volunteer program, Member Advocacy Group and peer development initiatives
Participate in the dropin meeting on Mondays and the department meeting once a month
Work collaboratively with other staff to ensure the best possible service to clients
Weekend work required
Prepare for and actively participate in supervision meetings with the Coordinator
Attend meetings and other TNG activities as assigned
Ensure confidentiality is maintained on all client, staff and TNG matters
Cooperate with health and safety instructions, including all IPAC protocols
Other duties as assigned

REQUIREMENTS & QUALIFICATIONS:

Minimum high school graduate and/or oneyear experience with marginalized populations including people who use substances and people who are homeless, or an equivalent combination of education and experience
Demonstrated experience with and commitment to harm reduction
Able to stand, walk and climb stairs for up to half a shift
Certification in Nonviolent Crisis Intervention or able to train
Experience and/or knowledge of client engagement work
Excellent written and verbal communication skills
Adherence to procedures for limits, boundaries and safe work, including IPAC procedures
Ability to work independently, as well as in a team

Salary:
$27.57 per hour

Application question(s):

Do you have oneyear experience with marginalized populations including people who use substances and people who are homeless, or an equivalent combination of education and experience?
Do you have certification in Nonviolent Crisis Intervention or able to train?

Work Location:
In person