Manager, Membership - Vancouver, Canada - Canucks Sports & Entertainment

Canucks Sports & Entertainment

Verified Company

Vancouver, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Manager, Membership & Group Sales, Vancouver Warriors

Department:
Membership, Sales & Business Intelligence

Reports to:
Senior Director, Ticket Sales & Membership Experience

***: The Manager, Membership & Group Sales is responsible for leading the development and implementation of strategic plans and supporting tactical and operational plans for the sale of all ticket products for the Vancouver Warriors.

***This role will focus on:

Providing leadership to the membership and group sales teams
Developing and implementing training program for the sales team, working closely with senior sales executives
Developing and executing all Vancouver Warriors sales campaigns to include full season, partial season, suites, group tickets, and single game tickets
Building on existing relationships with major clients and group leaders in the lacrosse community
Cultivating and developing new relationships with group ticket and season ticket membership sales prospects
Coaching, leading, and mentoring the sales department towards hitting the overall ticket sales budget
Providing regular outbound sales activity reports to Senior Director, Ticket Sales & Membership Experience
Contributing to the overall strategies for annual business planning within the sales department
Working closely with all members of the sales team to develop and implement sales and service excellence initiatives

WE HAVE:

A team you can belong to and believe in
A fun, high energy environment
An open mind for new ideas
The opportunity to embark on a career development journey

YOU HAVE:

Minimum of two years' leadership experience in a high energy sales and service environment
Demonstrated experience developing highly effective sales strategies without losing focus on service
Actionoriented personality and a high degree of initiative and known to have the knack for getting things done
Commitment to a vision of service that will thrill fans and provide an ultimate fan experience
Exceptional customer service acumen and interpersonal communication skills
Proven ability to build, motivate, and lead teams
Superior communication, conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
Excellent planning, organizational, and problem solving skills
Ability to handle conflicting deadlines and prioritize
Extensive computer knowledge, including MS Office (Word, Excel, PowerPoint)

YOU MIGHT ALSO HAVE:

Experience with Archtics and Ticketmaster technology

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community.

We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.