Recreation Program Assistant for Golf - Edmonton, Canada - City of Edmonton

City of Edmonton

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Number:49280**Want to spend the summer working outside while helping to provide an exceptional experience to junior golfers at the Victoria Golf Course?

The Community and Recreation Facilities Branch is looking for a Recreation Technician

Reporting to the Lead Golf & Sport Programmer, the Program Assistant represents the City of Edmonton and all golf programs including day camps, providing support to the Lead Golf & Sport Programmer, by ensuring the delivery of high quality programs, customer service and equipment maintenance.

The Program Assistant supports staff accountability through the supervision, open communication, guidance/ coaching and demonstrates appropriate documentation and protocol measures.

As well as assists with training, scheduling, time entry/ approval and staff and program evaluations.

Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and serviceminded style.

With a focus on the City of Edmonton's Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

Provides front line Instruction for registered golf programs/day camps
Provides feedback to coordinators and Program Manager about stats and attendance pattern changes
Ensures that current service levels are being met: staffing levels, service delivery, spaces booked
Responds to customer comments and inquiries, providing excellent customer service and mentoring frontline staff to do the same
Identifies service delivery or customer service issues and provides suggestions on corrective actions to supervisor and follows through or follows up as necessary
Acts as a safety leader, responsible for knowing all the safety procedures for the golf programs by ensuring constant contact with key players on any changes or updates
Mentors Golf Instructors/leaders in developing and maintaining skills that will contribute to an enhanced experience for customers
Assists in the creation and implementation of registered programming, in collaboration with team members
Responsible for assisting in the training of all new staff as well as the collection/submission of weekly timesheets

Qualifications:

High School Diploma
Completion of a minimum of one year of a Degree/Diploma in recreation/physical activity/Recreation Administration or related diploma or degree program
3 years of experience working with/leading outdoor recreational programs
Ability to demonstrate strong leadership and mentorship skills
Standard First Aid and CPR Level C (CPR & First Aid/ AED)
Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
Experience with Customer Service an asset
Interpersonal and verbal communication skills
Demonstrated ability to communicate effectively both verbally and written with patrons
Computer proficiency including experience with Google Suite (Gmail, Docs, Sheets)
Experience with RAMS/Intelli database is an asset

Valid Alberta Class

Valid Alberta B City of Edmonton drivers permit mandatory*will attain once hired

Valid Alberta C

NCS City of Edmonton drivers permit mandatory* will attain once hired
Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton and is a requirement of this position, there may be a cost associated with this requirement
Golf knowledge/experience is an asset
Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit
Demonstrate the foundational competencies, key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City's leadership competencies, please visit

_ Up to 1 temporary full-time position for an expected duration of up to 3 months_

Hours of Work: 40 hours per week.

The weekly hours of work for this position are currently under review and may change at a future time.

Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary:
$ $ Hourly)

Talent Acquisition Consultant:
AS/SG

Classification Title:
Recreation Technician II-8hrs

Posting Date:
Mar 21, 2024

Closing Date:
Apr 4, :59:00 PM (MDT)

Number of Openings (up to): - Temporary Full-time

Union:
CSU 52

Department:
Community Recreation and Culture

Work Location(s): Various Locations Edmonton (City Wide)