Admissions Advisor - Maple Ridge, Canada - Sprott Shaw College
Description
Job description
- Established in 1903, Sprott Shaw College is a private postsecondary institution with 16 governmentdesignated campuses across British Columbia. We take great pride in educating and preparing our students for rewarding and relevant careers in Administration, Business, Trades & Design, Nursing & Healthcare, and Child, Family & Community Support._
Responsibilities and duties
The Admissions Advisor
guides prospective students throughout the admissions process:
- Conducting admission interviews, and following up with prospective students
- Utilizing and reviewing materials regularly such as program curriculum, information package and printed materials, Ministry guidelines, admission reports, and PTIB information to ensure that all information given is accurate
- Cooperating with the financial services office in tracking and assisting each new enrolment
- Collaborating with the academic department to ensure student retention
- Welcoming new students by introducing them to the Campus Director and staff members
- Maintaining contact/rapport with students to monitor their progress during their program; practices "open door policy"
Achieve agreed upon enrolment targets and outcomes:
- Carrying out daily activities to schedule face to face, phone and virtual appointment
- Coordinating enrolment effort with lead flow and established targets
- Analyzing lead quality and status reports
- Ensuring the admissions reports in Lead Center are up to date and accurate
Administrative Duties:
- Reviewing and analyzing transcripts as well as other official documents to determine admission status
- Administrating the student registration process and ensure that student files have complete documentation that comply with PTIB regulations
- Ensuring compliance with the Private Training Institutions Branch PTIB, Provincial and Federal Student Loans
- Abiding by the process outlined in Advisor Playbook
- Using Lead Center to maintain accurate notes of all communications and conversations
- Informing Campus Director of concerns, and situations that may results in program failure or attrition
Performs other duties as assigned.
- Participating in graduation functions
- Conducting and participating school/career day presentations and participate at trade shows as required
Qualifications and Experience
- Post-Secondary Education
- Minimum of one (1) year sales experience
- Strong customer service skills
- Related work experience in an administrative role
- Experience in an academic advising or postsecondary administration role is preferred
Competencies
- Knowledge of MS Office (Word and Excel) and CRM programs
- Excellent communication and interpersonal skills
- Excellent Customer Service Skills
- Ability to quickly establish rapport and build relationships, both over the phone and in person
- Highly motivated and target driven with a proven track record in sales
- Excellent problemsolving and negotiation skills
- Prioritizing, time management and organizational skills
- Superior work ethic with the ability to initiate and remain on task without supervision
- Teamwork
Provisos
- Must have a reliable vehicle as some travel is required
- Must be able to work some evenings and weekends
Values
Community | Diversity | Integrity | Quality | Respect | Results Oriented
Job Type:
Full-time
Schedule:
- 8 hour shift
Work Location:
One location
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Maple Ridge, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of sales experience do you have?
- How many years of customer service experience do you have?
Work Location:
One location
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