Warranty Administrator - Kingston, Canada - JIM THOMPSON CHRYSLER
3 weeks ago
Description
Main Responsibilities- Prepare and process warranty documentation according to manufacturer guidelines
- Submit claims quickly and efficiently
- Follow up to ensure claims are being processed properly
- Adjust and resubmit any denied claims to secure payment for warranty work
- Contact customers regarding appointments and recommended services
- Confirm customer service appointments and arrange transportation or pickups if needed
- Obtain and record servicing information from customers to assist service advisors
- Update any customer information changes
- Manage service advisor appointment and shop time
Requirements:
- Valid Driver's License
- Dedication to exceptional customer service
- Thrives in a fastpaced work environment
- Willingness to learn
Job Types:
Full-time, Permanent
Salary:
From $35,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Licence/Certification:
- Ontario Driver's License (required)
Work Location:
In person
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