Customer Service Representative - Oakville, Canada - Go Logistics Inc

Go Logistics Inc
Go Logistics Inc
Verified Company
Oakville, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Description:
Customer Service Representative - Mandatory 3- 4 years of Experience from Logistics background or Call Center background


Responsibilities:


  • Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.
  • Accurately enter customer information and update records in the company database.
  • Collaborate with other departments to ensure customer satisfaction and problem resolution.
  • Maintain a high level of product knowledge to effectively assist customers with their needs.
  • Follow company policies and procedures to ensure consistent service delivery.

Requirements:


  • High school diploma or equivalent.
  • Previous customer service experience preferred.
  • Excellent communication skills, both written and verbal.
  • Strong problemsolving abilities and attention to detail.
  • Proficient computer skills, including experience with CRM software.
  • Ability to multitask and prioritize tasks in a fastpaced environment.
  • Positive attitude and ability to work well within a team.
We offer competitive pay, a supportive work environment, and opportunities for growth within the company.

If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we would love to hear from you.

To apply, please submit your resume and cover letter detailing your relevant experience.


Pay:
$18.00-$20.00 per hour


Benefits:


  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Every Weekend
  • Monday to Friday

Education:


  • Secondary School (preferred)

Experience:


  • Logistics: 3 years (preferred)

Work Location:
In person
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