Provincial Manager, Peer Assisted Care Teams - Vancouver, Canada - CMHA BC
Description
ABOUT THE JOB
Canadian Mental Health Association BC Division is looking for a Provincial Manager, Peer Assisted Care Teams to play a pivotal and collaborative role working alongside Indigenous communities, municipalities, community agencies, people with lived and living experience to maintain and expand Peer Assisted Care Teams in BC.
Essential to success in this role will be the ability to partner and build meaningful community relationships on a strategic vision and framework that amplifies the voices and includes full engagement of affected individuals and their families.
Within the crisis care portfolio, the Provincial Manager, Peer Assisted Care Teams is responsible for advocacy, strategic planning, community mapping, knowledge translation and quality improvement initiatives.
Through these functions, the position serves to enhance and broaden care to more appropriately and compassionately serve people experiencing mental health and substance use crises.
Under the direction of the Associate Director, Crisis Care Reform, the Provincial Manager, Peer Assisted Care Teams will guide initiatives to support and advance Peer Assisted Care Teams in BC.
As this is a new position, this role is best suited to someone who is desiring a dynamic role that they can help develop and grow within.
Since the job is to engage with the community and stakeholders, we require someone who can be flexible with their schedule to be able to access various community groups for their input.
DUTIES AND RESPONSIBILITIES
Some duties and responsibilities include but not limited to:
Lead knowledge translation efforts that promote high quality, evidence-based resources to guide and inform strategic direction and policy development related to quality improvement in suicide care.
Engage with community and provincial partners. Excellent interpersonal skills and ability to foster constructive relationships at all levels.
Support day-to-day operations including effectively managing workflow and timelines pertaining to a variety of projects/tasks simultaneously, in various stages of completion.
Coordinate and support project plans for the PACT pilot sites in the province that are rooted in community needs, external expertise, and the perspectives of people with lived and living experience.
Ensure reporting and accountability requirements are met by contracted community agencies.
Work collaboratively with diverse partners across the province.
Research and analysis, such as participatory or client-oriented research with experience in survey design and analysis and program development.
Participate in committees and working groups
Maintain principles of reconciliation, decolonization, and equity
Advice to agency senior leadership, community agencies and other partners on policy development, program development and resource allocation.
Select, hire, and train new employees; plan, assign and direct work; conduct regular performance appraisals; address employee performance issues and take corrective action.
Manage project budgets to ensure cost-effectiveness and program accountability.
Engage people with lived experience and their families in co-design of strategies, policy and service improvements.
Ensure mechanisms are in place to measure and collate results of pilots and other projects.
Develop project reports, briefing notes and status updates.
Collaborate with partners on communication strategies and content.
Other duties as assigned.
Direct Reports
- Training, Facilitation and Safety Lead (1)
- Community Consultation Lead (1)
QUALIFICATIONS AND EXPERIENCE
Education and Experience:
A post-secondary degree (graduate degree preferred), preferably related to public policy, public health, mental health and substance use or a similarly relevant discipline.
A minimum of 2-3 years of project coordination experience.
Recent experience in program monitoring and evaluation including ethically gathering and utilizing both quantitative and qualitative data.
A minimum of 2 years' experience leading a team in a community setting or equivalent.
Successful completion of background screening checks, criminal records check including vulnerable sector and education verification.
Knowledge, Skills & Abilities:
Ability to review, synthesize and translate research evidence and knowledge.
Excellent interpersonal, written, and verbal communication skills.
Excellent working knowledge of Word, PowerPoint, and Excel.
Knowledge of reconciliation, decolonization, and equity principles as they relate to health.
Knowledge of the provincial mental health and substance use sector
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