Operations Coordinator - Whistler, Canada - Whistler Platinum

Whistler Platinum
Whistler Platinum
Verified Company
Whistler, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Full Time, Year-Round


Founded in 2000, Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management, and guests with exceptional accommodation, vacation planning, and personalized concierge services.

Our mission is to go above and beyond, making homeownership easy, and our guests' vacations memorable.

Join our Team

The Operations Coordinator ensures the smooth running of our operations departments, including contracted housekeeping, inspectors, and maintenance technicians as well as scheduling external contractors.

Communications, scheduling, problem-solving, and general administration are the key responsibilities in this role.

What will I be doing?

  • Assist the Operations Managers in the daytoday coordination of the team
  • Review daily arrivals, report on property status and outstanding work orders
  • Promptly report and communicate incident reports, damage or any issues of concern
  • Maintain uptodate property records
  • Oversee and maintain kitchen, maintenance and guest amenities inventory
  • Execute seasonal projects
  • Schedule housekeeping, property inspections, maintenance work orders, contractor services and any other operational needs
  • Become an expert on specifics of our vacation homes, providing advice and direction to members of the team regarding troubleshooting of home specific issues
  • Primarily an officebased role, this position will also carry out ongoing inspector shifts in the field to maintain your uptodate knowledge base
  • Respond to incoming requests efficiently, provide follow up details to other departments
  • To be successful in this position, you will participate in operations training to build your expertise in our portfolio of luxury accommodations. Eg Housekeeping Inspector training
  • Other duties as required we are a flexible team who work together to support one another no two days will be the same
  • Previous experience in a hospitality or construction office environment is an asset, specifically with planning, scheduling and coordinating
  • A strong communicator, able to give directions and relay details over the phone or on video calls
  • Highlevel administration skills tracking, organizing, reporting, including Excel
  • Thrive in a fastpaced environment, working collaboratively with others to ensure a smooth and efficient operation
  • Ability to foster strong working relationships with all internal and external colleagues
  • Outgoing and friendly, with a positive and solutionfocused outlook
Why work for Whistler Platinum?

  • Comprehensive compensation package including competitive wage, medical/dental benefits
  • Seasonal Staff Housing available
  • Ski/Snowboard pass or recreational pass
  • Fun and supportive work atmosphere, staff socials and outings
  • Flexible schedule to enjoy the Whistler Lifestyle
  • Discounts to experience Whistler activities

Visa Requirements:
You must be legally eligible to work in Canada. We are unable to assist you in obtaining Canadian work authorization.

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