Ebs Support Analyst - Toronto, Canada - Freedom Mobile

Freedom Mobile

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

A little about us

At Freedom, we're proud to be leaders in a movement that brings affordable wireless services to Canadians - we're always on the lookout for go-getters that are committed to disrupting the status quo.

Does that sound like you? We'd love to meet you.
The role
We're currently seeking an ERP Support Analyst to join the Wireless ERP Team at Shaw. It's a hands-on senior techno functional role for someone with strong EBS R12 Technical and Functional skills and experience. This is a key position with excellent growth opportunities.
A typical day

Develop / customize reports (RDF, XML etc) and interfaces to and from Oracle EBS
Develop solution for requirements evolved from Business
Writing SQL / PL SQL Queries to extract information from EBS
Support for month end closing
Good knowledge of AME, Workflow customization, ISG and Alerts.
Ability to define functional requirements and translation business requirements to EBS functional configurations
Ability to Customize workflows and support existing interfaces
Supporting EBS R12 modules including GL, AP, AR, CM, FA, INV, PO, OM, Internet Expense Modules
Ability to be clientfacing and work effectively with a project team consisting of both internal and external resources
Ability to effectively communicate Business users
The individual will handle support requests, take care of basic to medium complexity functional / technical issues independently, manage service requests with Oracle Support.
Monitor critical or recurring problems that have a significant impact and ensure full and final resolution of these problems.
Analyze user needs and propose solutions tailored to the needs.
Support the user when performing acceptance testing and track problems encountered during acceptance testing
Perform postimplementation support
Supporting Oracle Financials and Supply chain and other Modules and analyzing different requirements with their impact
Design and build new interfaces, Trouble shoot existing Integrations. Routines, procedures.
Take on various other duties as required.

Your skills/experience

At least 2 full life cycle implementation experience to know the complete flow of Oracle Application and Oracle Cloud
Minimum Education should be bachelor's in computer sciences.
Technical Knowledge of Oracle On premises such as Oracle Inventory, Oracle Order Management, Oracle Purchasing, Oracle iprocurement, Oracle Financials, Planning, ASCP, GOP
Strong Techno Functional knowledge
Knowledge of Oracle Cloud
Knowledge of Business Processes such as Order to Cash, Procure to Pay, Internal Order Cycle etc
Knowledge of Oracle interfaces and integration
Knowledge of Oracle Tools such as Toad, SQL, Report Builder, SOAP UI
Knowledge of Application Object Library (System Administration)
Knowledge of Workflows, SOA Gateway
Present and lead discussions on ERP functionality as it relates to current operational needs
Learn the characteristics of new systems and update skills to adapt to changing technology
Implement quality assurance efforts for software use and design
Experience in the Telecom industry is an asset
Working with GIT repositories.
Ability to effectively communicate.