Office Coordinator- Shop at Home - Toronto, Canada - Linen Chest

Linen Chest

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description
**Office Coordinator

Shop at Home**Linen Chest
Office Coordinator | Shop at Home Department
75 Gunns Rd #205, Toronto, ON M6N 0A3, Canada
Fulltime hours
Health Benefits

Do you have experience in a fast-paced environment & have a passion for organization & coordination of tasks?

Do you have an interest in design and enjoy seeing the transformation of spaces?

Do you want to work with a dynamic team and be a key player in the custom window treatments department?

We are looking for someone like you to join our team

The Office Coordinator will report directly to the Customer Service Supervisor for the Shop at Home Department and carry out important daily tasks to ensure the positivity of the customer experience.

Job Description:

The office coordinator supports the department by carrying out the administrative tasks that push the orders through from the point a sale is made to the final installation or service.

They work directly with the Design team and Installation team to ensure deadlines are met and all appropriate information is supplied for an order to go into production.

They also will work directly with the supplier Hunter Douglas to follow up on all orders in process and ensure orders are delivered in a timely manner but also to report any warranty cases & see to their resolution.

It is expected the coordinator will collaborate with other Office members in Ontario and Laval and the Supervisor on a daily basis to ensure equal divide of workload to ensure efficiency.

Customer service is a top priority and the office coordinator is also there to receive calls from clients and deliver their messages in a positive and friendly manner.

This office is uniquely located inside one of our beautiful Linen Chest store locations which gives the office coordinator the chance to interact with our customers in our Gallery space.

Responsibilities:

Process orders for custom blinds and curtains; be able to balance finances from a contract to the MSRP pricing
Be accurate in the data entry process of orders
Follow up with decorators and suppliers on a daily basis;
Receive orders from the loading dock area from couriers and be able to shelf the merchandise in our warehouse safely (may have to lift up to 3050lbs)
Collaborate with the rest of the team and be able to ask for assistance when needed
Respect deadlines and have good time management skills
Other administrative tasks as required or requested by Supervisor
Interact with customers in person as they view our Blinds gallery space

- engage in conversation about our department and offer them our in home services by an experienced Decorator

Qualifications:

1 year minimum in fast paced office environment or reception
Experience with Microsoft Office Suite
Office 365/Microsoft Teams preferred (Excel, Word)
Experience with Adobe Acrobat an asset
Bilingualism an asset but not required (French and English), both written and oral;
Good attention to detail and thoroughness; accuracy when processing data entry tasks
Be focused on personalized customer service;
Have a good sense of priorities.

Additional Information