Project Manager Business Process Improvement - Mississauga, Canada - Regional Municipality of Peel

Regional Municipality of Peel

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

Project Manager Business Process Improvement

Health Services - Public Health

Status:
(
1) Contract Full Time - Until December 31, 2023

Salary Range:
$96,785 - $120,979 per annum

Work mode:
Hybrid _see below for more details about this work mode_**
Location: 7120 Hurontario St., Mississauga, ON

Hours of work: 35 hours per week

Reporting to the Manager of the Immunization Services Division (ISD) Transition Team, as a Project Manager you will be responsible for leading and managing well-defined continuous improvement projects, with short to long-term planning and implementation horizons, with special emphasis in areas of lean, six sigma, and problem-solving methodologies.

The Project Manager will lead and provide direct facilitation services to internal client groups and provide expert guidance in areas of business process management, process and performance measurement, and service/operational reviews.

To be successful in this role you must be able to manage complex teams utilizing an integrated multi-stakeholder facilitated process, including communication strategies and change management techniques to ensure success.

What you will do in this role:

Lead and manage corporate continuous improvement projects that will enable process enhancements, improve client's satisfaction, and efficiencies in service delivery. Work with staff across our Vaccination Program to ensure strategic priorities and corporate performance management practices are in place.
Develop and deliver reports related to process improvement that support the achievement of service outcomes linked to strategic and operational plans.
Provide expert advice and guidance to support the departments implementation and management of continuous improvement initiatives.
Provide strategic advice to management on targeting processes for improvement that support the achievement of service outcomes linked to strategic plans
Lead crossfunctional continuous improvement initiatives, process teams and facilitate process improvement initiatives as required
Provide expert advice and guidance to management and staff and internal and external stakeholders about BPM, Lean Six Sigma re: the identification, improvement and sustainment of process improvement initiatives (DMAIC)
Promote and support the development of a deeper understanding of BPM with management staff and the benefits of managing processes in a structured approach
Coach and provide support to stakeholders in establishing data gathering, data analysis, and process management
Developing a common Process Improvement methodology and related tools that can support regional programs, as well as, evaluate and review current policies, practices and programs
Manage and coordinate projects including preparation of Expression of Interest, Request for Proposals, tenders; evaluation of submissions, consultant progress and deliverable submissions; and development of project plans, work schedules and determination of priorities
Ensure all phases of the continuous improvement projects are performed within standards, timeframes and budget requirements
Accountable for all deliverables produced by the project team members, including external resources and vendors
Facilitate meetings, prepare and deliver presentations and reports to director, manager, project teams and to divisional meetings as required
Conduct research and analysis to develop and provide recommendations on new strategies, identify emerging issues, trends within the process and business improvement to keep Peel as an industry leader and ensure ongoing efficiency and effectiveness regarding ongoing continuous improvement strategies
Maintain a broad network of contacts to ensure effective knowledge base on all business and process management issues including emerging legislation and technology changes
Master techniques for effective integration of programs across the division, department or Corporation as appropriate
Participate in conferences and other networking opportunities as appropriate

What the role requires:

University degree in Business, Public Administration, or a related field with at least 5 years of jobrelated experience
A Lean Six Sigma Green Belt or Black Belt professional certification with 5 years' experience would be an asset
A Project Management Professional Certification
Proficiency in change management methodologies and deployment of these within project plans
A firm knowledge of the Public sector and the challenges associated with working in a multistakeholder crossjurisdictional government environment
Demonstrated knowledge of continuous improvement projects related to the public sector

Skills/Abilities:

Strong interpersonal skills to lead, manage and motivate multidisciplinary teams and stakeholders at all levels of the organization including ELT and Council
Ability to influence without direct author