Showroom Sales Manager - Guelph, Canada - VinFast Auto Canada

VinFast Auto Canada

Verified Company

Guelph, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

About VinFast

VinFast is Vietnam's leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years.

Now, in 2023 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe.

VinFast is one of the largest auto manufacturers in South East Asia with world-class equipment and infrastructure, with a capacity of up to 500,000 cars per year.

We have partnered with global leading automotive suppliers in manufacturing and engineering and enlisted the world-renowned Italian design house Pininfarina to design both the exterior and interiors of our entire model line.

VinFast is proud to produce vehicles with superior craftsmanship, the highest safety standards, and intelligent infotainment that compete with leading Asian, European and American OEMs.

VinFast also supports its owners with an exceptional, seamless customer experience in both sales and aftersales.
VinFast Auto Canada Inc.

an OEM distribution company with a Direct-to-Consumer business model, has an ambitious growth strategy planning rapid retail and aftersales facility expansion in Canada over the next 12 months.

Our management team is now looking for talented individuals from the automotive, retail consumer products, and technology industries to assist in this endeavor.

Our top applicants will possess an entrepreneurial mindset, be a creative problem solver, have an incredible work ethic and thrive in a start-up environment.

VinFast and VinFast Auto Canada Inc. are subsidiaries of Vingroup, one of the largest private conglomerates in Asia with a market capitalization of C$20 billion. As a multi-sector corporation, Vingroup focuses on three main areas: Technology, Industrials, and Real Estate.

SCOPE OF JOB

As the Showroom Sales Manager, you will provide a client experience consistent with the VinFast brand and vision, engage with clients to generate brand and product excitement, and guide clients through the process of becoming VinFast vehicle owners.

You will have overall operational responsibility and accountability for the Senior Sales Advisors and Junior Sales Advisors, ensuring that all KPIs are achieved, and for delivering an exceptional client experience.

RESPONSIBILITIES & KEY ACTIVITIES:

Create and maintain a store environment that is representative of the values of VinFast.
Establish positive client interaction and generate excitement in clients joining the VinFast Family.
Engage with clients and fellow team members in a multilevel matrixed clientcentric environment,
Daytoday management and oversight of the showroom sales team performance, as well as creating and maintaining a positive and safe work environment.
Actively manage the pipeline of prospects and leads to convert opportunities into deliveries.
Monitor employee productivity against targets/ KPIs, which may include sales volume, vehicle delivery, and customer experience metrics.
Cultivate a strong performance culture by coaching and developing an effective team.
Recruit, develop, and provide training for new team members on VinFast history, culture, values, client experience, sales processes.
Manage a fleet of test drive vehicles to ensure proper representation of the VinFast brand by keeping vehicles clean, properly charged, and ready for customer demonstration.
Ensure adherence to all VinFast brand standards, including store cleanliness and appearance, merchandising, dress code, etc.
Collaborate with team members in other functional areas of the business and external partners to ensure a seamless client experience. These areas may include, Service, Inside Sales, Ministry of Transportation, Logistics, etc.
Explore opportunities for continuous improvement of the sales and purchase processes, and overall client experience.
Establish and reinforce a positive and inclusive culture focused on hard work, innovative thinking, and having fun.
Resolve customer, employee, and safetyrelated issues in a timely and effective manner, partnering with Regional Management, Human Resources, or Facilities, as required.
Temporarily available to work in a variety of locations to support brand awareness until store location opens.
Additional tasks as required

WHAT YOU BRING ALONG

Bachelor's Degree preferred
Minimum of 58 years of progressive work and leadership experience in retail, client services, or sales
Automotive experience not required, but preferred
Excellent oral and written communication skills
Strong interpersonal and management skills
High level of attention to detail and organization
Ability to obtain and maintain an VSA Vehicle Salesperson License
Valid driver's license and 2 years of driving experience with a clean driving record
Possess, or able to obtain, Firstaid and Health & Safety certification
Ability to work evenings, weekends and holidays