Peer Review Coordinator, Client Services Support - Ottawa, Canada - Federation of Canadian Municipalities

Federation of Canadian Municipalities

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government.

Position

Peer Review Coordinator, Client Services Support

Department

FCM Programs - Green Municipal Fund (GMF)**
Classification

Level 3

Salary

Our salaries generally range from $56,500 - $63,000, and are based on qualifications and experience

Languages

Bilingualism is required (English and French)

Term

Temporary Contract

Location

Hybrid (Ottawa)

Why GMF is the place for you
At GMF, we empower our people to create change where it has the most impact - municipalities.

GMF is a $1.6 billion permanent endowment from the Government of Canada, managed at arm's length, making it nimble and available for higher-risk, higher-impact initiatives.

A further $530M investment into GMF to support the National Adaptation Strategy was announced in November 2022. Our team is committed to helping local governments switch to sustainable practices faster. GMF is the cornerstone program of the Federation of Canadian Municipalities (FCM).

Our unique mix of funding, resources, and training gives municipalities the tools they need to build resiliency — and create better lives for Canadians.

Through GMF, municipalities have reduced carbon emissions; built better transportation assets; constructed efficient and resilient buildings; diverted waste from landfill; made previously unusable land available for development; and improved soil and water quality.

You in this role:

Reporting to the Manager, Client Service Support, and working with internal and external stakeholders, the Peer Review Coordinator (PRC) provides assistance, guidance and coordinates all aspects of the peer review process for the Green Municipal Fund.

The PRC manages peer reviewer recruitment, contracting, technical and process training, assignments, communications, evaluation and reporting and performance review.

The PRC acts as primary contact between GMF and peer reviewers, ensuring timely functioning of the peer review process, responding to inquiries about files being evaluated and troubleshooting technical administration issues or other problems which may affect the completion of peer review (PR) assignments.

In consultation with other units, the PRC maintains the accuracy of internal standard operating procedures and external training manuals and instructional guides.

The work at FCM includes FCM becoming an even more member-driven organization that balances the realization of its goals with a people-centered approach.

The incumbent embodies FCM's commitment to being a healthy, diverse, inclusive, and anti-racist organization.

As a member of the team, the Peer Review Coordinator, Client Services Support works in a manner that embraces these values, the corporate culture and the passion for FCM's mandate.

What you'll be doing:

The Peer Review Coordinator, Client Services Support:

Responds and troubleshoots reviewer inquiries about the assessment of files, invoices and technical system issues.
Responds to general inquiries from internal and external staff and disseminates accordingly.
Liaises with project officers and managers and organizes discussions with peer reviewers on issues that need further analysis.
Contributes to the development and continuous improvement of the peer review information system/solution.
Ensures accuracy of system data for peer review in GMF's CRM, focusing on data integrity throughout the peer review process
Maintains, develops & continuously updates peer reviewer records database, tracking sheets & master lists / templates.
Develops tracking mechanisms to improve the overall function of peer review, such as a master list amalgamating and collaborating with the funding teams to ensure constructive feedback is provided to the peer reviewers to ensure operational excellence
Develops, maintains and makes improvements to a master list which contains various data related to peer reviewers and their activities, performance & important information such as contract terms, years of experience, language, etc.
Reports on overall peer review activities, i.e., notifications, responses, assignments, participation of individual reviewers and of federalsector reviewers as a group, renewal of mandates, associated costs, etc.
Monitors and enforces timelines around the peer review process to ensure service standards are maintained.
Responsible for preparing accurate and detailed invoicing and budgeting reports, on a quarterly and yearly basis, including providing data analysis on peer review composition and performance for council and analysis on yeartodate projections.
Prepares yearend accrual reports on outstanding accounts payable, when applicable.
Acts as primary contact with representatives from the Government of Canada mandated to provide federal