Customer Service Agent - Dorval, Canada - King's Transfer Van Lines

Sophia Lee

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Sophia Lee

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Description

Education:
Secondary (high) school graduation certificate

  • Experience: 1 year to less than 2 years
- or equivalent experience


Work setting:


  • Sales
  • Moving and storage company

Tasks:


  • Address customers' complaints or concerns
  • Explain the type and cost of services offered
  • Perform general office duties
  • Answer clients' inquiries and provide information
  • Consult and advise clients
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates
  • Prepare price quotations

Computer and technology knowledge:


  • MS Excel
  • MS Outlook
  • MS Word

Security and safety:


  • Basic security clearance
  • Criminal record check

Personal suitability:


  • Client focus
  • Excellent oral communication
  • Organized
  • Reliability
  • Ability to multitask

Screening questions:


  • Do you currently reside in proximity to the advertised location?

Health benefits:


  • Health care plan

Financial benefits:


  • Commission
  • Mileage paid

Other benefits:


  • Free parking available
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 38 to 40 hours per week

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