Assistant Restaurant Manager - Vancouver, Canada - Terminal City Club

Terminal City Club

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT THE POSITION
Terminal City Club is Vancouver's Premier Private Members Club.

As a 'Platinum Club of the World' and one of Boardroom Magazine's 'Distinguished Clubs' with 'Iconic' status, we create a welcoming atmosphere for our members and guests with the opportunity to forge new business connections, host clients, entertain friends, keep fit and relax.

Our team of service professionals take care of our members and in turn, we take care of our team.

For our employees, we thrive in a team oriented, member-first environment, offering competitive wages, extended benefits & pension, Club Fund bonus, staff events, development opportunities, hot meals daily, easy access to transit and more If this sounds like a place you would like to be a part of, this opportunity may be for you.

As the full-time Assistant Manager of Restaurants & Lounge, you will provide hands

JOB RESPONSIBILITIES

Leading a team on the floor to provide a personalized service to members and guests, acknowledging by name whenever possible
Ensuring all restaurants are consistent in set up and all staff execute their duties in accordance with Club service standards
Coordinating with culinary and beverage departments to ensure consistent highquality food and beverage products
Maintaining effective working relationships with all other Club departments
Lead the team by example, assist in the overall service delivery in the various Restaurants, Lounges and Patios
Completing daily logs with detailed and accurate information on setup, food, complaints etc. and reporting any unusual activity to the Restaurants Manager
Ensuring front of house and bar equipment is in working order, all equipment logs are up to date, and outlets are ready for liquor and health inspections
Assisting in the design and implementation of new standards to enhance the member and team experience
Conducting in the moment feedback to the team and assisting with performance reviews, when necessary
Utilizing various software to facilitate a seamless member and employee experience (Jonas, OpenTable, and Dayforce)
Assisting with tailoring of group booking experiences for members in various Outlets
Assist with the hiring, onboarding, scheduling, training and development of team members

REQUIRED SKILLS & EXPERIENCE

Several years' supervisor experience in a highend establishment
Resourceful problem solver
Exceptional knowledge and passion of food & beverage with a customer focused mind set
Have an outgoing personality, a polished image
Strong discernment with a high degree of confidentiality
Strong communication skills; supporting and encouraging a teamfocused work environment
Must be able to work flexible hours including weekends
Serve it Right Certification required, Food Safe Certification is an asset
Experience using a client information database and POS system (Jonas and opentable preferred)

BENEFITS