Avp, Compliance, Wealth and Chief Compliance - Toronto, Canada - TD Bank

TD Bank
TD Bank
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Department Overview

  • The Global Compliance Department is responsible for overseeing regulatory compliance across TDBG in accordance with the Global Compliance Operating Framework. The team is accountable for promoting regulatory compliance by developing and maintaining compliance programs, including identifying and disseminating regulatory developments to businesses they support, maintaining Compliance policies, managing complaints and regulatory filings, providing relevant training, carrying out independent monitoring and oversight activities, reporting on the state of compliance to the Board, UDP and senior management, as needed, and providing advice and support, as required.
  • This position is part of the Wealth Compliance team that reports to the VP, Compliance, Wealth and Insurance. The team provides second line of defense oversight over federal and provincial/state banking, securities and insurance laws, regulations, regulatory guidelines, voluntary codes and public commitments, the Code of Conduct and Ethics and Compliance policies related to TD's activities and practices with respect to business conduct, market conduct and conduct risk for TD's Global Wealth businesses.
The business lines overseen by the Wealth Compliance Team include are:

TD Asset Management (Canada), TDAM USA, Private Investment Advice, Financial Planning, Direct Investing, TD Mutual Funds (Canada), Private Investment Counsel, Private Client Wealth (USA), Private Banking and Private Trusts, TD Wealth Insurance Services, and Epoch Investment Partners ("business lines").


  • The team reporting to the VP, Compliance, Wealth and Insurance is responsible for developing and maintaining the Compliance Program for Wealth Management Compliance business lines, to uphold a strong culture of compliance and provide independent oversight of the management of compliance with applicable laws, regulations and guidelines and conduct risk, using a riskbased approach.
  • The AVP, Compliance, Wealth and Chief Compliance Officer TD Waterhouse Canada Inc.
- is responsible for the following:

  • Serving as the Chief Compliance Officer (CCO) and Designated Complaints Officer for TD Waterhouse Canada Inc. (TDWCI), which includes separate divisions for TD Wealth Financial Planning, TD Wealth Private Investment Advice and TD Direct Investing.
  • Serving as the CCO for TD Waterhouse Insurance Services.
  • Leading the teams responsible for providing advice, support and challenge to the above businesses as well as additional Wealth lines of business: TD Wealth Private Trust, TD Wealth Private Banking and Wealth Advisory Services.
  • Overseeing the team that is responsible for second line trade surveillance and associated activities.
  • Overseeing the team that is responsible for client complaint resolution and support for regulatory investigations.
  • Ensuring collaboration with business partners, other corporate function specialists (legal, risk, technology etc.) and securities regulators.
  • Partnering with business unit management to foster a "culture of compliance" within the business units.

Strategic Thinking

  • Contributes to the overall direction of TDBG Compliance by promoting alignment with corporate philosophy and strategic direction while protecting the reputation of the Bank
  • Responsible for developing strategies and programs to promote ongoing compliance with evolving regulatory requirements, while supporting achievement of overall TDBG, Wealth Compliance and business line objectives.

Policies and Procedures

  • Ensures policies, procedures, manuals, systems and training are developed, amended and implemented in order to ensure compliance with regulatory/SRO requirements, industry practice and general risk management.

Monitoring and Remediation

  • Ensures a supervisory process is established to monitor the adherence to applicable regulatory requirements and to escalate any issues of material noncompliance to the VP Global Wealth Compliance, the UDP, management and the Board, as appropriate.
  • Works within the Wealth Compliance federated model to implement procedures for review and followup to ensure all supervisory personnel are properly executing their responsibilities, including periodic onsite reviews of branch offices, and maintenance of records of supervisory activity.
  • Supervises the coordination within the Wealth Compliance federated model of independent monitoring of adherence to the firm's policies and procedures with respect to regulatory requirements, as necessary, to assess if they are effective, and to provide reasonable assurance that the standards of the regulatory and selfregulatory organizations are being met

Compliance Training

  • Oversees the delivery of inhouse training by Compliance to the relevant business lines on applicable regulatory requirements and other compliance matters that makes employees aware of
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