Track and Trace Representative - Oakville, Canada - FLS Transportation Service Limited

FLS Transportation Service Limited

Verified Company

Oakville, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

FLS Transportation is actively seeking a Track and Trace Representative in their Oakville, ON branch.

Responsibilities:

Tracking drivers from point of origin to destination ensuring that they are on schedule for pickup and delivery appointments for Mexico loads;
Assist carriers with any issues or delays encountered throughout the shipment life cycle(advising the appropriate account manager and, when necessary the customer);
Communicating issues or delays to the Operations Team and providing solutions whenever possible to maintain the highest customer satisfaction;
Verifying customer delivery requirements are being met in a satisfactory manner;
Utilizing our inhouse programs and online outlets to provide our customers with the most uptodate status.

Requirements:

Excellent organizational skills, with the ability to handle multiple priorities and deadlines;
Demonstrated ability to stay current and accurately interpret industry trends;
Excellent customer service, communication and computer skills (Microsoft Word, Excel, and data entry systems);
Strong attention to detail and effective critical thinking.

4 reasons why this is a great opportunity for the right individual:

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Product:

We're the #1 3PL for crossborder freight between US and Canada and we're #23 on Transport Topics index of largest 3PLs in North America. Our services solve a real market need relative to the capacity shortage for freight carriers in North America. Our network of 54,000 carriers & 400,000 trucks is a great asset for our clients. Simply put, we solve a "must have" need.

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Market

The transportation industry is hot. The 3PL sector represents a $200B business that is expected to grow 21% in next 10 years. The market response to FLS has been phenomenal. We have a who's who roster of clients and we continue to hit new growth highs every year.

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People:

Smart, fun and experienced. Our leaders know the business and care about culture and it shows in everything we do. We have a great work environment, great benefits, and solid opportunity for recognition and advancement.

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Plan

We're a profitable 33yearold company that is backed by a motivated private equity firm. We have the audacious goal to grow from $500M to $2B over in the next 5 years through organic growth and acquisition. We're driven by a solid foundation and favorable market conditions.