Student Accounts Office Clerk - Vancouver, Canada - Vancouver Community College
Description
Pclass #
- SS035
Job Summary - This position is responsible for the administration of student registration activities, receiving and recording student tuition, fees, pastdue balances, refunds, etc., and for maintaining a variety of corresponding financial records.
Job Duties/Responsibilities - 1. Provides information and assistance over the telephone and in person to students, staff and the general public on a variety of matters related to financial information; while adhering to the protection and privacy of student information. 3. Processes Financial Aid cheques for Emergency Loans, Scholarships, ABESAP, and BCSAP accounts using a student information system.
- 4. Adheres to the College policies and procedures. Understands, interprets, and applies specific regulations and procedures and to perform arithmetic calculations accurately.
- 5. Prepares and maintains a variety of accounting records, processes billings, prepares monthly reconciliations and reports, and prepares and makes bank deposits. Distributes petty cash allowances and prepares cheque requisitions to replenish petty cash.
- 6. Assists in providing information on T2202As. Ensures and answers all questions regarding T4As and T2202As. Maintains the T4As.
- 7. Performs routine filing duties. Drafts and prepares routine correspondence.
- 8. Maintains "returned cheque" file and processes internal and external correspondence on same. Maintains delinquent fee, outstanding fee and fee deferral files, and writes correspondence on same.
- 9. Administers U-Pass / Compass Card Program, responds to inquiries and complaints and investigates customer issues. Prepares a U Pass/Compass Card report for Translink and Manager, Financial Reporting.
- 10. Prepares posters to be submitted to departments prior to student payment dates.
- 11. Performs other related duties as required.
Qualifications
Education and Experience
- Grade 12 plus additional specialized training of up to and including 1 year in commercial, bookkeeping and computer courses, and over 1 year related experience in a high volume computerized office environment or an equivalent combination of training and/or experience may be substituted for the required qualifications.
Skills and Abilities
- Strong interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff, faculty and the general public.
- Excellent customer service skills and the ability to function pleasantly and helpfully. Ability to maintain a calm demeanor during periods of high volume or stress.
- Familiarity with office practices and procedures with the ability to prioritize and manage several timesensitive issues at any given time.
- Ability to make independence of action and judgement on daytoday operations; make detailed and accurate calculations relating to fee payments and refunds, balance payments and reconcile accounts.
- Strong oral and written communication skills.
- Demonstrated knowledge of basic accounting principles and practices and familiarity with office practices and procedures.
- Ability to operate standard cashiering equipment including computerized cash register and POS systems.
- Computer experience with intermediate level knowledge of MS Word and Excel. Experience with Banner preferred.
- Excellent attention to detail. Ability to recognize and identify possible errors or omissions for correction.
- Accurate keyboarding skills with a minimum of 55 nwpm and proficiency in alphanumeric data entry.
Salary Range - Prorated based on FTE
- PAYGRADE 20 $1,747.66 to $2,035.33 biweekly.
Employment Group
- Support Staff (CUPE)
Type of Position - Permanent
Employment Type - Full Time
Department
- FINANCIAL SERVICES
Primary Location
- This position may require you to work at all VCC locations.
- Broadway
Is this posting only for internal applicants? - No 03/20/2023
Position End Date - For Temporary Positions
Vacation Blackout Dates
- First week of September
- First week of January
Number of Hours per Week - 35
Work Schedule Hours may vary according to the needs of the Department - Monday to Friday, 8:15 am 4:30 pm
- Wednesday evening shift 11:15 am 7:30 pm
Eligible for Fortnight - Yes
Special Instructions to Applicant - Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.
Posting Open Date - 02/23/2023
Posting Close Date - 03/08/2023
Is this a pooled posting? - No
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