Administrative Assistant - Vancouver, Canada - IMA Solutions

IMA Solutions
IMA Solutions
Verified Company
Vancouver, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Overview:

IMA Solutions is seeking an Administrative Assistant.


The Administrative Assistant provides administrative support to a department and/or General Manager in order to aid in the efficient operation of the organization.

Duties include, but not limited to, general clerical, reception and telephone duties, office supply purchasing, filing, and project based work.

The

schedule for this role is standard

Monday to Friday with overtime as needed.


Qualifications:

EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.


QUALIFICATIONS- Must possess complete knowledge of general computer, fax, copier, scanner, and telephone- Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.- Must be a qualified typist with a minimum of 40 W.P.M- Ability to follow instructions and respond to managements' directions accurately.- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met- Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed- Must be able to work independently, prioritize work activities and use time efficiently.- Must be able to maintain confidentiality.- Must be able to demonstrate and promote a positive team -oriented environment.- Must be able to stay focused and concentrate under normal or heavy distractions.- Must be able to work well under pressure and or stressful conditions.- Must possess the ability to manage change, delays, or unexpected events appropriately.- Demonstrates reliability and abides by the company attendance policy.- Must maintain a professional and clean appearance at all times consistent with company standards.


ABOUT US:


IMA Solutions is one of Canada's leading providers of independent medical assessments for a reason: your goal is our goal. At IMA Solutions we provide services to the legal community as well as insurers and employers. In the medical-legal sector whether its liability, medical malpractice, plaintiff or defense counsel, we provide unbiased medical reports across the entire spectrum. In the employment and insurance sector we assist in facilitating healthy employees and satisfied plan members through timely diagnosis, pro-active objective treatment recommendations, and most importantly, evidentiary opinion on return to work.


IMA Solutions is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin,


Responsibilities:


  • Greets visitors and directs them appropriately.
  • Answers multiple phone lines in a professional and courteous manner. Screens each call by obtaining the callers' name and nature of the call, then routes the call appropriately.
  • Delivers incoming faxes, mail and/or packages to the appropriate person upon receipt and processes outgoing mail daily.
  • Organizes and coordinates meetings, conferences and travel arrangements as needed.
  • Performs clerical duties such as typing, filing, and proofreading as required.
  • Maintains and retrieves electronic and hard copy documents as needed.
  • Assists with the setup, maintenance, and cleanliness of physical exam rooms.
  • Maintains office inventory and places supply orders when needed.
  • Oversees the cleanliness of the office and reports any issues or repairs needed to management.
  • Maintains record of company issued items such as parking passes, office keys, etc.
  • When appropriate, aids in resolving customer concerns and issues and works closely with coworkers to ensure the highest level of customer service and satisfaction is achieved.
  • Promotes effective and efficient utilization of office resources and supplies.
  • Supports staff in assigned project based work.
  • Participate in various educational and or training activities as required.
  • Performs various duties as assigned.
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