Front Desk Clerk - Mississauga, Canada - City of Mississauga

City of Mississauga

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID: 23716

Vacancy Type:
Part-Time

Number of Positions: 25

Closing Date: 08/10/2023

Job Summary:

Provides customer service at the Community Centre, arenas and/or outdoor pool. Process sales, memberships and registrations while providing administrative support to members of the facility team.

Duties and Responsibilities:

Provides up to date information on City wide services and programs both over the phone and in person, in a professional and friendly manner to all customers.
Registers customers into programs using the Registration management system.
Sells memberships to customers for swimming, skating, fitness and therapy using Registration management system.
Process transfer, withdrawal and refund requests for Recreation programs/memberships on Registration management system.
Sell payasyougo admissions to public swim and skates, preschool, sports, fitness and therapy dropin programs using Registration management system.
Ensure program capacities are maintained through sales of admission.
Sell Presto, MiWay transit passes, Pet licenses/renewals, garbage bag tags and aquatic manuals using Registration management system.
Contact customers to inform them of changes to programs or classes.
Collection of program participation stats.
Adhere to all Divisional Cash Handling policies and procedures, including site specific procedures and inventory control.
Responsible for the preparation of the end of shift/day balancing and paperwork.
Prepare floats and cash for deposits.

Skills and Qualifications:

Secondary School Graduation Diploma or equivalent.
Computer experience in Word, Excel and a Recreation registration management system. Experiences in cash handling and balancing are deemed an asset.

Hourly Rate/Salary:
Hours of Work: 24

Work Location:
Burnhamthorpe CC

Department/Division/Section:
CMS/Community Services Dept, CMS/Recreation & Culture Division, South District

Non-Union/Union:
Non Union

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.