Sales Customer Care Specialist - London, Canada - AutoCanada Inc.

AutoCanada Inc.

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Sales Customer Care Specialist

London Honda

London, ON
At London Honda, we believe in providing our employees with the necessary tools to succeed.

We offer competitive wages/salary, vacation, health and dental benefits, ongoing training, and support to ensure you're successful and achieving your goals, and endless opportunities to further your career within our organization.

What's in it for you?

Competitive pay
Health and Dental benefits
Paid training
Growth within the company
An exciting, growing business

Your day to day:

Create new customer profiles and book appointments for the sales department.
Research required information using available resources.
Develop and retain sales opportunities.
Manage and resolve customer issues, with support from management.
Provide customers with product and service information.
Update existing customer information using our internal systems.
Identify and escalate priority issues.
Route calls to appropriate departments.
Follow up with customers on a regular basis.
Update our CRM database and send out appointments through MS Outlook.
Keep track of all appointments.
Keep up to date on product knowledge through training resources.
Complete additional administrative duties assigned by management.

What you bring to the table

Experience in CRM is an asset
Team player who is flexible, and solutiondriven with proactive analytical and problemsolving skills
Effective time management and organizational skills
Excellent interpersonal and communication skills; effective verbal, written, and listening skills
Attention to detail and high level of accuracy
Fast learner and ability to adapt to new and changing processes
Excellent decisionmaking skills
Effective computer/keyboarding skills
Excellent telephone skills

We thank all applicants for their interest; however only those selected for an interview will be contacted.

At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities.

We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities.

AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.