Research Analyst 3 - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 36674

Job Category:
Policy, Planning & Research

Division & Section:
Toronto Court Services, TO Court Svcs Business Planning

Work Location:30 Adelaide Street East

Job Type & Duration:
Full-Time, Permanent Vacancy

Hourly Rate and Wage Grade:
$ $35.83

Shift Information:
Monday to Friday, 35 hours per week

Affiliation:
L79 Full-time

Number of Positions Open: 1

Posting Period:08-May-2023 to 23-May-2023

To initiate, plan and conduct research studies on various topics.

Major Responsibilities:

Conducts research and analysis related to program area.
Develops data collection instruments, and uses statistical packages to write and run programs for data analysis.
Develops and maintains databases of programs, services, and other matters required by the Unit.
Develops and maintains data sets including, but not limited to business, economic activity, demographics and outcome indicators.
Compiles and analyzes surveys used by the division for Performance Measures purposes and for other internal monitoring procedures.
Assists in the preparation and presentation of research/study findings and statistical reports.
Assists with the development of promotional materials, policies and procedures.
Inputs and develops reports, documents, proposals and correspondence as required by the Unit.
Maintains a filing system of businessrelated statistics.
Supports senior staff with special events and activities, coordinating seminars and meetings and attending functions as required to provide onsite assistance.
Updates and maintains directories, statistics and communications used by all levels in the division including management staff.
Responds to business related requests for information both from internal and external sources.
Establishing and maintaining filing system for Unit.
Answering telephone and written inquiries.
Creates detailed maps and directories.
Develops and designs and updates web pages.
Assists with administrative support and operational duties for the Unit.
Other related duties as assigned.

Key Qualifications:

Your

must describe

your

qualifications as they

relate

to:

Postsecondary degree or diploma in a relevant program or discipline, or the equivalent combination of education and experience.
Experience in conducting research, assisting in writing and editing of research reports; interpreting large volumes of data and summarising findings.
Experience in digital asset management, content management, records management and/or database systems management.
Experience providing a highlevel of customer service.

You must also have:

Fundamental knowledge of research methodologies and practices and the ability to research, compile and analyze information, statistics and demographics.
Ability to research, analyze, interpret and present quantitative and qualitative information from a variety of sources.
Ability to work effectively in a team environment, taking a constructive, solutionsbased approach to problem solving and positive approach towards stakeholder relationship management.
Ability to work effectively in a highpressure environment, multitask effectively and meet tight and competing deadlines.
Strong ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council and other stakeholders.
Strong interpersonal skills and the ability to work effectively as a member of a team.
Strong analytical and problem solving skills in combination with the ability to perform duties under mínimal supervision.
A good understanding of the technical and operational issues facing the division, including the ability to understand the work with Court Services case management systems (e.g., ICON
Integrated Courts Offences Network).
Strong organizational skills and sound judgement in all matters including the handling of confidential and/or sensitive information.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Learn more about the City's commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Disability-related accommodation during the