Client Services Administrator - Toronto, Canada - PACE Consulting Benefits & Pensions Ltd.

PACE Consulting Benefits & Pensions Ltd.

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

**_We are seeking a highly organized and detail-oriented Client Services Administrator to join our team.
- **
Job Summary

The Client Services Administrator is responsible for the day-to-day client administration as well as providing a broad range of support to the sales department.

The Client Services Administrator plays a leading role in contributing to and enhancing the overall client experience.

Responsibilities (but not limited to):

Provide assistance and support to the sales department through management of their block of business
Create a variety of reports including services, renewals, RTQs, sales, and implementation
Acquire, analyze, and authenticate the accuracy of all information provided efficiently
Handle client questions and any issues, ensuring they are resolved in a professional and timely manner.
Develop and maintain a strong working relationship with clients and insurance carriers.
Act as the liaison between the client and the insurance carriers.
Maintain and update Salesforce with current information on the client
Attend offsite client meetings, when requested
General administration duties as assigned

Qualifications:

2+ years of experience as an administrative assistant/benefits administrator
Superior time management skills and effective multitasking abilities with excellent prioritization
Excellent verbal and written communication skills
Strong interpersonal skills, negotiation, analytical, and problemsolving skills
Proficient in MS Office and CRM tools
Valid driver's license and access to a vehicle

Nice to have:

Knowledge and experience in group benefits/group retirement services
Certification or designation (i.e. PPAC, CEBS, GBA, RPA etc.)

Why do our employees love PACE?
There's a reason why PACE is Great Place to Work certified (3x) and one of the best workplaces in the financial services/insurance industry

We offer:

Hybrid workforce
Competitive compensation
Employerpaid benefits
Paid time off between Christmas and New Year's Day
Fun social events and more

About Us
PACE is a leading provider of consulting and brokerage services for employee benefit and pension plans across Canada. PACE Consulting has complete access to all insurance companies underwriting employee benefits and employer-sponsored Pension and Group RRSP plans.