Parts Manager - Greater Sudbury, Canada - Southside Chevrolet

Description

Job Description - Parts Manager

Functions:

• Inventory Control
• Leadership
• Customer Relations
• Operations
• Profit Management
• Sales/Marketing
• Interdepartmental Relations

Competencies:

• Analysis and Problem Solving
• Customer Enthusiasm
• Decisiveness
• Delegating and Empowering
• Initiative
• Judgement
• Motivating and Coaching
• Organizing and Planning
• Strategic Leadership
• Team Building
• Versatility
• Communication

Reports to:

• General Manager

Management/Business Skills Required:

• Ability to establish and maintain good relationships with customers and to exceed their expectations
• Ability to maintain proper parts inventory levels, to do proper posting, and to measure true turns
• Ability to utilize computers and computer capabilities for inventory, recordkeeping, parts information, etc.
• Knowledge of automotive systems in general
• Ability to develop & follow action plans to ensure customer enthusiasm & Parts Department profitability
• Ability to lead and train team members in Parts Department operations
• Ability to establish and control inventory system
• Knowledge of and ability to interpret inventory reports
• Knowledge of parts pricing procedures
• Knowledge of new models based on technical service bulletins and surveys
• Leadership

skills, including empowerment, coaching, organizing & planning and interpersonal sensitivity


Work Orientation Factors

• Much customer contact
• Much paperwork
• Much computer work
• Much contact with people in all dealership departments

Position Summary
The

Parts Manager:
_

• Monitors the parts inventory and anticipates parts needs in light of future promotions, new model years, trends, and suggested stock orders.
• Is responsible for the security of inventory and for analyzing the quality of parts.
• Is responsible for profit management in the Parts Department and must examine department financial statements, including expenses and revenue, to ensure the department's profitability.
• In cooperation with the dealership's management team, must review the previous month's sales/profit performance to determine where improvements can be made.
• Must time inventory purchases to coincide with sales & special incentives in order to take advantage of savings.
• Is responsible for training and leading the Parts Department team and reviewing team performance on a regular basis, according to dealership policy.

What the Worker is Like?
The

Parts Manager:
_

• Is a detailoriented individual comfortable with inventory work and the computer analysis of inventories.
• Must be peopleoriented and willing and able to ask customers questions to ensure their enthusiasm.
• Rises from the position of Assistant Parts Manager or Parts Counterperson in the dealership, or externally comes from similar positions at aftermarket parts distributors or smaller repair shops.
• Must have a thorough insight into automotive systems in general and must have a working knowledge of which parts are most needed for specific models.
• Must maintain a broad knowledge of the manufacturer's new and recent products.
• Must have business savvy, as the Parts Department is an important source of profit for the dealership.
• Must be capable of working independently, effectively managing his or her time and work flow.

What the Work is Like?

• The work of the

Parts Manager:
_

• Centers mainly on inventory control and customer relations.
• Entails a considerable amount of walking, working with Parts Counterpersons and Technicians, and greeting customers.
• Involves analyzing current inventory, spotchecking to ensure that actual inventory coincides with computerized inventory, checking on back orders, etc.
• Requires working closely with other managers in the dealership, planning for the appropriate availability of parts and supplies and participating in forecasting and revising plans.
• Involves ensuring that at least one other person in the department is knowledgeable about inventory requirements and ordering systems.

Job Types:
Full-time, Permanent


Pay:
$50,000.00-$80,000.00 per year


Benefits:

• Company pension
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Application question(s):

• How many years of parts inventory management do you have ?

Education:

• Secondary School (required)

Experience:

• CDK computer system: 2 years (preferred)

Parts Management: 5 years (preferred)


Language:

• English (required)

Work Location:
In person