Front Desk Agent - Winnipeg, Canada - Park West Inn, Charleswood

Park West Inn, Charleswood

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities include but are not limited to:

Greet and welcome guests in a friendly and professional manner
Check guests in and out efficiently
Answer phone calls and provide accurate information to guests
Assist guests with inquiries and resolve any issues promptly
Process payments and maintain guest accounts
Coordinate with other hotel departments to ensure guest satisfaction
Maintain a clean and organized front desk area
Assist with night audit duties, including balancing accounts and generating reports

Qualifications:

Previous experience in a front desk or customer service role, preferably in a hotel setting
Proficiency in using phone systems and hotel booking software
Excellent communication skills with a strong focus on customer service
Knowledge of proper phone etiquette and guest service standards

Join our team as a Front Desk Agent to deliver exceptional service to our guests and be part of creating memorable experiences for all who visit our establishment.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Type:
Part-time

Pay:
From $15.30 per hour

Expected hours:
per week

Schedule: