W0323 Systems Administrator/operations Support - Guelph, Canada - WIZECH INC.

WIZECH INC.
WIZECH INC.
Verified Company
Guelph, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Contract term: 12 months

Hybrid: 3 days onsite per week is required


Responsibilities:


  • Responsible for analysis, investigation and resolution of production batch processing failures.
  • Responsible for escalation of batch processing incidents to technical support teams, clients and management.
  • Provide Operational system updates/upgrades and address issues involved during these tasks.
  • Implementing batch and online system Change requests.
  • Ensuring Service level commitments to ITS clients and stakeholders and broader public sector agencies are met.
  • Participating in developing and delivering related training communications and procedural documentation.
  • Participate in Yearly Systrust Audit.9Plan and participates in semi Annual Disaster/contingency recovery exercises.
  • Responsible for providing specialized automated scheduling expertise and to advice to peers and clients regarding batch processing scheduling options.
  • Responsible for modifying the automated scheduling tools to meet client needs for increased operational efficiency.
  • Responsible for providing technical expertise and guidance relating to technical standards for production batch processing and the use of automated scheduling tools.
  • Providing technical expertise in the area of job optimization, problem analysis and use of processing utilities.
  • Coordinating the collection of data for statistical analysis of production performance results to use in assessing workload and production scheduling.

Experience and Skill Set Requirement

Evaluation Breakdown

1. ZOS mainframe support - 25%

Parameters:


2. CA- 25%

Parameters:


3. Documentation and Communication skills - 5%

Parameters:


  • Demonstrated knowledge of Incident and Change Management activities.
  • Demonstrated ability for strong documentation and writing skills.
  • Demonstrated experience in presentation, verbal and written communications skills.

4. Technical and problem solving - 5%

Parameters:

Demonstrated abilities to administer and maintain continuous operations of production scheduling and batch processing.


5. Service Management tools - 5%

Parameters:

Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL.


6. Communications, Collaborations and analytics tools - 5%

Parameters:


  • Demonstrated knowledge of OS365 Suite of products.
  • Demonstrated Ability to review and access ongoing and changing client requirements.

Job Type:
Fixed term contract

Contract length: 12 months


Salary:
$55.00-$70.00 per hour


Experience:


  • CA7 automated scheduling tools and client scheduling process: 5 years (required)

Work Location:
Hybrid remote in Guelph, ON N1L 0G5
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