Financial Services Manager - Etobicoke, Canada - Honda Queensway

Honda Queensway

Verified Company

Etobicoke, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Marino's Automotive Group is looking for a Finance and Insurance Services Manager in Etobicoke The F&I Manager is responsible for developing ongoing and long-term relationships with customers.

The F&I Manager is knowledgeable in matters of financing, insurance and warranties. As a team player the F&I Manager strives to develop collaborative relationships throughout the dealership.

Job Duties:

Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.
Utilization of dealership management systems and procedures to deliver exceptional customer service.
Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
Read, understand and adhere to all rules, regulations and procedures as required by the employer.
Work in strict compliance with the laws of Ontario and Canada.
Ensure all work performed is thorough, accurate and completed on time.
Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
Maintain all reports and records as required by the manufacturer, dealership and suppliers.
Attend sponsored training as scheduled.
Ensure quotes for products and services are competitive.
Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and thirdparty vendors.
Keep customers and staff updated on the progress of a vehicle delivery.
Consistently meet and exceed customer expectations.
Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.
Valid OMVIC certification an asset.
Possess a valid driver's license and a clean driving record.
Professional demeanour and appearance.
Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
Excellent listening skills.
Selfmotiving with excellent work ethic
Ability to problem solve and high attention to detail.
Loves a fast pace environment.
Computer skills and understanding of technology.
Experience with Dealership Management Systems considered an asset.