Supervisor, Billing - Ottawa, Canada - Cowan Insurance Group

Cowan Insurance Group

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You enjoy

guiding, coaching, and

assistingyour team members.

You are
organized and like
supporting your team by coordinating and facilitating day-to-day activities.

You love the idea of
helping team members through their development.

If you are nodding yes, this
Supervisor, Billing roles in our Third-Party Administration department at Cowan Insurance Group may be perfect for you

What's the Ask?
Reporting to the Manager, TPA Billing, this position requires a hands-on individual with superior communication skills who will manage and direct key functions within the Billing team

Key Responsibilities:

Manage daily operations relating to receivables and payables and ensure the timely resolution of issues;
Accomplish departmental objectives by measuring billing results against plans, evaluate and improve methods, and implement required changes;
Review or assist with the preparation of monthly billing statements and reports;
Ensure processes are documented and current;
Assist in external audit work including reviewing schedules and working papers;
Analyze customer accounts, identify, address and correct issues attributing to account delinquencies;
Provide guidance and support to the team in the preparation of various billing reports and analysis including third party administration summaries, health care spending account summaries and selfinsured benefit plan reconciliations;
Lead various projects and process improvement initiatives;
Collaborate closely with other leaders and departments on matters pertaining to billing and finance and TPA business; and
Coach, support and engage the team.

What does it take?

Completed postsecondary education in accounting/business administration
2 or more years of experience in a supervisory role is considered an asset
Proficiency in MS Office products with advanced knowledge of Excel, Visio, and PowerPoint
Experience using accounting software is an asset
Excellent written and verbal communication skills
Strong attention to detail, organizational, time management and prioritizing skills
Comfortable dealing with customers and company personnel at various levels
Ability to handle issues professionally and stand up well under pressure
Ability to influence others and move towards a common vision or goal
Comfortable presenting to groups of all sizes
Excellent coaching and training skills and can adapt to multiple ways of teaching
Proven problem solving and root cause identification skills; solution oriented
Demonstrate good judgement, reliability, and professionalism in fast paced environment
Bilingualism is an asset (English & French)

Who we are

Canadian-owned and operated, Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients.

With close to 500 employees operating out of 8 locations across Canada, we're proud to have been named one of Canada's Best Managed Companies since 2012.

We partner with leading national and international insurance companies to:

deliver insurance and risk management solutions to businesses, organizations and individuals

- advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.

We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.

What sets us apart?

Be in good company
***Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking
***You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together
We believe in your potential. If you're looking to develop your expertise with learning opportunities and mentoring, we'll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one — no waiting period
Companymatched Retirement Savings Plan
Companypaid training and development courses
Community involvement

Are you interested?
Send your cover letter and resume and share your unique story with us.

While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

**#LI-Hybrid