Agency Assistant - Winnipeg, Canada - NorWest Co-op Community Health

Sophia Lee

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Sophia Lee

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Description

Agency Assistant 1.0 EFT Permanent
**(Internal / External Posting; starting as soon as possible.)
The Agency Assistant at NorWest Co-op Community Health will provide reception and
administrative support to a multidisciplinary team including agency partners. The Agency
Assistant will greet and welcome all visitors and community members to NorWest Co-op
Community Health, and assist and support people accessing services.

Primary hours:
Monday to Friday, with rotation of hours starting at either 9:00am or 11:00am
until 5:00pm or 7:00pm respectively. Occasional Saturday shift. Applicants must be available
for hours as noted.

**QUALIFICATIONS

  • Completion of high school education required. Postsecondary education in working
in community development preferred. Training in de-escalation techniques an asset.
Equivalent combination of education and experience may be considered.

  • Minimum oneyear experience in a multidisciplinary health setting preferred.**
  • Reception or clerical/administrative experience an asset.**
  • Experience with Accuro EMR and training in medical terminology an asset.**
  • Excellent computer skills, including working knowledge of Microsoft Office.**
  • Ability to operate information technology required.**
  • Excellent communication skills, both verbal and written.**
  • Excellent telephone skills (answering, transferring, professional phone etiquette).**
  • Knowledge of community development principles & practices.**
  • Demonstrated commitment to ongoing professional development.**
  • Strong communication and problemsolving skills.**
  • Ability to work well within an interdisciplinary team in a variety of settings.**
  • Knowledge and experience with diverse cultures; economic & health backgrounds.**
  • Valid driver's license and access to a vehicle.**
  • Child/elder abuse and criminal records check required.*****RESPONSIBILITIES
  • Greets, assists, and directs visitor arrivals or phone calls promptly.
  • Act as a safe and friendly presence in the reception area and building.
  • Informs staff of client and visitor arrivals, and schedules appointments.
  • Coordinating the arrangement, relocation, and distribution of onsite equipment,
supplies, and materials as required and delegating maintenance orders.

  • Verifies or creates client information accurately in electronic medical record.
  • Monitor and assist with client flow to exam rooms and offices.
  • Support people with access to and use of computers.
  • Deescalate volatile situations if and when they occur.
**_Salary range: $18.449-$20.763 per hour. Benefits as per CUPE.
- ****Kendra Monk, Huddle NorWest Coordinator
NorWest Co-op Community Health

**_contacted._

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