Hospitality Support Worker - Moose Jaw, Canada - Saskatchewan Polytechnic
Description
Competition Number
- P14043
Posting Title - Hospitality Support Worker
Classification - Band 2
Location - Saskatchewan Polytechnic Moose Jaw Campus
Other Location(s) - Saskatchewan Polytechnic Moose Jaw Campus
Building
Other Building
- Moose Jaw Main Building
Date Posted - 05/18/2023
Closing Date - 05/30/2023
JIQ # - 60007
Start Date - 08/21/2023
End Date
Open Until Filled
- No
Ongoing - Yes
Category of work - Part Time
Bargaining Unit - Professional Services
Hours of Work - Regulated 36 hours (modified)
Salary Range
Temporary Market Stipend
Incumbent
- Tara Wrubleski
Total Assigned days (AC) / Total Hours per biweekly pay - 0.55 FTE
Posting Status
- Open
- Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.
Job Duties/Qualifications, Skills and Abilities(QSA):
- Job Duties
Job Duties - To provide support to the Hospitality and Tourism training programs.
- Customer Service and cashier duties using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures
- Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points
- Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers
- Ability to work banquet, quick, counter or table service styles and work as a bartender for functions
- Follow guidelines during service, making sure to understand and adopt all portion control guidelines
- Label items for sale and ensure daily menu information and pricing is updated and accurate
- Fill and stock as necessary
- Organize till floats and prepare change orders
- Address inquiries from customers
- Assist with receiving and dispersal of food and supply orders
- Assist with banquet set ups / service /tear down and general clean up after banquets
- Complete dishwashing and cleaning tasks as required
- Participate as a team member that accepts personal accountability and holds others accountable
- Communicate with intent at all times a conscious attention to whether the receiver receives and fully understands the communication
- Facilitate various promotional activities
- Other duties as assigned
- QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE
Specific Accountabilities
Duties
Required Qualifications, Skills and Abilities (QSA)
- 1. Grade 12 or GED
- Excellent customer service skills as well as effective, appropriate and professional communication
- Ability to address minor work place issues that arise in day to day operations.
- Knowledge of basic service standards and ability to multitask in all types of service - counter service, table service, bartending, banquet service
- Basic understanding of point of sale operation and Moneris devices
- Ability to operate commercial kitchen equipment
- Knowledge of safety procedures and protocols (WHMIS) when using chemicals in a food service setting
- Bondable
- Computer skills - knowledge of software becoming prevalent in food services - labelling, online ordering, online scheduling, time sheets, use of POS till system
- Basic product knowledge about menu item ingredients
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