Vp of Business Operations - Toronto, Canada - Enghouse

Enghouse

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for a
VP of Business Operations to join our global team

Who we are:

Enghouse is a Canadian based, publicly traded company (

TSX:
ENGH) that provides enterprise software solutions focusing on remote work, visual computing and communications for next generation software defined networks. Enghouse shares are traded on the Toronto Stock Exchange (TSX) under the symbol "ENGH".

The Company's two-pronged growth strategy focuses on internal growth and acquisitions, which, to date, have been funded through operating cash flows.

The Company is well capitalized, has nominal long-term debt and is organized around two business segments.
-
Interactive Management Group (including Enghouse Interactive and Enghouse Vidyo)
-
Asset Management Group (including Enghouse Networks and Enghouse Transportation & Public Safety)

Customer relationships are anchored around two fundamental principles:

Choice - Offering customers choice of cloud vendors (private cloud or public cloud) and deployment options such as on-premises, hosted, managed services and white label

-
Reliability

Offering customers highly reliable mission critical solutions to operate their business in a sustainable way

The Role:

What you will be doing:

Lead and manage large scale, org wide projects in support of our corporate strategy, including managing and monitoring the budget, financial performance, key performance indicators
Lead special projects that spans across regions or have multifunction impact
Partner with crossfunctional teams of operational leaders to ensure on time delivery of largescale programs from concept to delivery
Develop best practices for program planning, execution, monitoring, reporting, change management and variance recovery
Deliver overall messaging of status and issues to key internal and external stakeholders
Regularly tracking and monitoring of KPIs for the operations team
Work well across all levels of the organization to excel in stakeholder engagement
Develop close relationships with other functions to address crossfunctional gaps, implement sustainable solutions, and continuously improve processes and partnerships
Develop and implement necessary project management tools, best practices, and processes to increase efficiency, consistency, and visibility of workstream statuses

To be successful in this role, you bring:

10+ years' experience in Program Management and/or Strategy Operations at a B2B enterprise software technology companies
Attention to detail, excellent analytical skills
Proven track record of budget management and financial analysis or a midsize organization
Strong stakeholder management, working with crossfunctional teams
Solid experience planning for and managing several largescale, complex technical projects and coordinating cross functional project members to deliver quality results on time
Proven analytical and quantitative skills, and an ability to use data and metrics to support assumptions, develop business cases, and complete root cause analyses
Demonstrated proficiency in building corporatewide program plans from ground up, margin improvement and cost reductions
Passion and empathy for the customer; relentless focus on executing on the most impactful positive change for our users
Experience in a global organization operating across time zones
Ability to manage time and priorities effectively in a fastpaced and many times ambiguous environment

We offer:

Opportunity to make an impact for a global company in leading a diverse innovative team

Competitive salary and variable bonus

Options for dental, medical, vision, disability and life insurance. Flexible PTO + flexible work from home/hybrid model and much more

At Enghouse, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.

We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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