Customer Service Representative - Navan, Canada - GFL Environmental

GFL Environmental

Verified Company

Navan, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position :
Customer Service Representative

Workplace :5001 Herbert Dr, Navan, ON K4B 1J1

Temporary position / Maternity leave replacement

Welcome to Matrec, a division of GFL
We are a dynamic company focused on growth and security. GFL is responsible for the collection and processing of waste, recycling and organic materials. We cover North America with more than employees. We are looking for an energetic and motivated full-time costumer service representative to support our growing business.

Job Duties

As part of your duties, you will be responsible for a portion of customer service activities. More specifically, you will be responsible for evaluating customer needs, finalizing transactions, managing and following up on complaints, ensuring customer satisfaction and coordinating their needs in collaboration with the dispatching of operations.
You will answer incoming calls and route calls as required. You will manage the customer mailbox.
You will enter data in our computerized management system.
You will also be called upon to ensure accounts payable followup, i.e. coding invoices, sending them to the head office and following up with suppliers.
You will draft documents at the request of the general manager.
You will manage internal mail.
You will perform all other related tasks requested by the immediate superior.

What we offer:

Competitive salary ;
Full time 40h/week Monday to Friday ;

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Maternity leave replacement:

Complete group insurance program;
RRSP program with employer participation;
A dynamic and stimulating environment based on honesty, trust and respect;
A company that you can be proud of, that shares your ideas and values;

Requirements:

To occupy this position, it is essential to demonstrate good priority management skills.
We are looking for someone who is conscientious, competent in interpersonal relations, autonomous, motivated and with strong time management skills.
Mastery of the Microsoft Office suite is required.
Bilingualism, both written and spoken in French and English, would be an asset;

#GFLTalent