Community Assistant - Calgary, Canada - TradeSpace

TradeSpace

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JPosition:
Community Assistant

About Us:

Welcome to TradeSpace, where we believe in creating more than just a workspace - we build communities where businesses thrive.

At TradeSpace, we're dedicated to providing exceptional spaces and services tailored to our members' needs.

Our mission is to foster an environment where businesses flourish, supported by a dedicated community team committed to anticipating and exceeding member expectations.

Role Overview:

Are you passionate about creating positive experiences and supporting the success of others? As a Community Assistant at TradeSpace, you'll play a pivotal role in ensuring the smooth operation of our vibrant co-warehousing community.

From addressing member needs to planning engaging events, your contributions will directly impact the success and satisfaction of our members.

Member Retention Responsibilities:

Address daily member requests/issues promptly and effectively.
Monitor and replenish inventory levels of essentials to keep our members happy and productive.
Plan and execute events to enhance the member experience and foster a sense of community.
Upselling current members (adding space and services)

Member Acquisition Responsibilities:

Conduct engaging tours for prospective members, showcasing the unique benefits of TradeSpace.
Assist in the sales process by following up with leads and closing deals.
Collaborate with the sales team to identify opportunities for adding new members to our community.

What are we looking for?

Technical Skills: Basic technical support, customer service delivery, troubleshooting skills.
Soft Skills: Strong communication, friendly demeanor, resilience, attention to detail, teamwork.
Attitude:
Values Alignment: Embrace TradeSpace's culture and commitment to excellence.
Growth Mindset: Desire for continuous learning.
Customer-Driven: Commitment to enabling member success.
Initiative: Proactive approach to anticipating and addressing member needs.
Aptitude:
Learning Ability: Quick adaptation to cowarehousing community dynamics.
Problem Solving: Positive and proactive approach to member issues.
Innovation: Identify areas for improvement to enhance community offerings.
Experience & Education: Minimum 2 years in customer service/hospitality role. High school diploma or equivalent.

Why Join Us?

By joining our team, you'll become part of a dynamic community dedicated to supporting businesses on their journey to success.

We offer opportunities for growth, continuous learning, and a supportive environment where your contributions are valued and recognized.
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Note: TradeSpace is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._

Job Types:
Full-time, Permanent

Salary:
$18.00-$26.00 per hour

Expected hours:
per week

Benefits: