Program Administration Technician - Edmonton, Canada - City of Edmonton

City of Edmonton

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Program Administration Technician

Job Number:

46256

Are you someone who thrives in a busy and challenging environment? Do you have good time management skills and enjoy the challenge of entering large volumes of data within tight deadlines?_

With a focus on the City of Edmonton's Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

Perform calculations to verify the accuracy of payment amounts
Process changes of banking information, monthly payment amounts and cancellations from the plan
Identify discrepancies in addressing/legal description/ assessed party information to ensure accuracy of billing information
Maintain auditable documentation and an electronic filing system for monthly payment information, form letters and other correspondence related to the program
Assist with annual and other tax notice mailouts by packaging multiple notices
Research returned monthly payment mail, redirect where appropriate, and update correspondence log
Perform other related duties as required

Qualifications:

A minimum of 2 years' progressively responsible general office experience including experience working in a municipal tax office
Demonstrated ability entering large amounts of alphanumeric data with mínimal errors under tight timelines
Proficiency in POSSE and TACS is an asset
Knowledge of the monthly payment program guidelines, policies, and procedures
Excellent verbal and written communication, interpersonal and problem solving skills
Strong attention to detail and accuracy and ability to multitask competing priorities in a fast paced, highvolume environment
Demonstrated customer service experience and the ability to deal with clients in a professional and respectful manner
Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit
Demonstrate the foundational competencies, key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City's leadership competencies, please visit
Applicants may be tested

_Up to 2 permanent full-time positions_

Hours of Work: 33.75 hours per week; Monday to Friday

The weekly hours of work for this position are currently under review and may change at a future time.

Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary:
$ $ Hourly); $41, $51, Annually)

Talent Acquisition Consultant:
RM/RA

Classification Title:
Word/Data Processing Clerk II

Posting Date:
Apr 21, 2023

Closing Date:
Apr 28, :59:00 PM (MDT)

Number of Openings (up to): - Permanent Full-time

Union:
CSU 52

Department:
Assessment and Taxation

Work Location(s): Chancery Hall, 7th Floor, 3 Sir Winston Churchill Square Edmonton T5J 2C3