Administrative Assistant, Mayor's Office - London, Canada - City of London

City of London
City of London
Verified Company
London, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Summary of Duties

Reporting to the Chief of Staff, the Administrative Assistant provides a wide variety of confidential administrative, customer service, and clerical duties within the Mayor's Office.

The Administrative Assistant is the first contact for all in-person visitors and in-bound communication within the office. This is a term contract position.


Work Performed

  • Assist with the appropriate redirection of inquiries by understanding the various City of London service areas, divisions, and services provided to the public.
  • Answer the phone and front counter and redirect to the appropriate service area or assist when able.
  • Understand and adhere to Municipal Freedom of Information Privacy and Protection Act (MFIPPA) guidelines when assisting residents who seek assistance from the Mayor's Office.
  • Retrieve all phone messages at regular intervals throughout the day with the first retrieval at the beginning of each day, respond and redirect as needed.
  • Arrange appointments, maintain the Mayor's calendar and advise the Administrative Coordinator of conflicts.
  • Create certificates for events and coordinate with Councillors for signatures as needed.
  • Manage all office filing systems including creating labels for files and outgoing mail.
  • Prepare bio notes on guests to Council every two weeks as needed.
  • Track Mayor's mileage each month.
  • Order food for meetings as needed.
  • Maintain and update the area's internal phone directory.
  • Assist with collecting and compiling data for presentations and reports.
  • Provide assistance throughout the Mayor's office. Provide vacation or absence coverage to the Administrative Coordinator.
  • Demonstrate commitment to antiracism, antioppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment.
  • Assist the Mayor with miscellaneous requests and undertake various special projects related to the Mayor's Office.
  • Demonstrate commitment and adherence to Health and Safety legislation and programs; and actively promote a culture of safety within Service Area.
  • Adhere to the City of London policies and procedures to include the Employee Code of Conduct.
  • Perform related duties as assigned.

Qualifications/Experience

  • Two year Community College Diploma in Office Administration
  • Executive or equivalent.
  • Minimum four years of related administrative experience or an equivalent combination of education and related professional and lived community experience.
  • Experience in a municipal government environment an asset.

Skills and abilities in the following areas are necessary:

  • Demonstrated ability to provide customer service in a high-volume environment.
  • Excellent oral and written communication skills.
  • Ability to stay organized in an environment requiring management of several priorities.
  • Initiative to work with mínimal supervision.
  • Good judgement and the exercise of discretion when dealing with confidential matters.
  • Proven ability and initiative to work with mínimal supervision and with the utmost discretion.

Compensation and Other Information
$50,889

This is a contract position within the Mayor's Office at City Hall. This position is being filled on a temporary basis up to November 30, 2026.


Job Reference:
COL01426

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