Customer Care Representative - London, Canada - Speedy Transport Group Inc,

Speedy Transport Group Inc,

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary:

We are seeking an energetic and outgoing individual for the position of a Customer Care Representative at our London terminal.

Hours:
Monday to Friday Day Shift

Position Responsibilities:

Carry out administrative activities associated with manifesting for various loads.
Establish work priorities, processing shipments to brokers, and ensures deadlines are met.
Extensive contact and interaction with the public in situations requiring problem resolution, and duties which relate specifically to customer concerns.
Research and follow up on customer problems and respond to questions.
Obtain information from the customer to perform a requested task.
Tracing and producing P.O.D.'s for customers.
Calling customers to confirm delivery on unsigned bills.
Answering customer pickup calls.

Qualifications and Skills

Knowledge of Customs paperwork considered an asset.
Previous experience within the transportation industry preferred.
Must be proficient with Microsoft Office.
Ability to work and learn in fastpaced environment.
Ability to work effectively, efficiently, and courteously with other staff.
Ability to prioritize and organize work effectively to accommodate a highvolume environment in order to meet deadlines.

What does Speedy Transport have to offer?
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_Benefits_:

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_RRSP's + Company Matching_:

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_Profit Sharing Program_:

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_Family Oriented Culture_:

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_Opportunity for Growth_:

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_+ more_

Job Types:
Full-time, Permanent

Salary:
$33,280.00-$37,440.00 per year

Benefits: