Product Support Specialist - Winnipeg, Canada - Applied Industrial Technologies

Applied Industrial Technologies

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Applied Industrial Technologies is an extensive network of industrial distribution facilities located throughout Canada.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of
Product Support Specialist (Fluid Power) based out of our
Winnipeg, MB location.

Key Responsibilities:

Analysis and selection of Fluid Power, Hydraulic, and mechanical power transmission and bulk materials handlings system components, products, and vendors into new and existing systems in industrial
Evaluate ratings and life of components during process changes and upgrades
Support and develop internal standards for practice and technical reference.
Providing product identification, product interchanges and crossovers
Providing technical sales support to other CSR's, TSR's and Applied personnel as required
Provide assistance to Strategic Accounts Group on RFQ opportunities as required
Assisting with sourcing difficult to find products, and helping improve lead times
Providing guidance on market sell pricing recommendations
Maintain regular and proactive contact with Applied associates, customers and vendors as required
Trouble Shoot including but not limited to product Improvements/Change Outs
Participate and cooperate with branch and corporate initiatives and policies such as:
Health, Safety & Environment (HSE)
Quality Management System
Company policies and procedures
Maintain up to date knowledge of company's product and service offerings
Maintain and encourage respectful and diplomatic relationships across the company
Take personal responsibility for maintaining training requirements and professional development
Maintain high regard for safety and housekeeping
Perform other duties as assigned

Required Skills, education, and experience:

35 years of relevant technical services and support experience within the Fluid Power industry
Technical Degree, Diploma or Certificate is preferred but not required
Strong technical and analytical aptitude, critical thinking
Customer service focused; ability to build relationships with internal and external customers
Excellent communication skills both written and verbal
Able to work in a team environment and utilize all available resources
Excellent organization skills
Selfmotivated, ability to work with limited direct supervision
Basic computer skills in
Microsoft Outlook, Word, Excel, etc.
Maintain high level of knowledge and training on:
General business principles
Company product & service offering
Vendors & customers

Company ERP system

SAP
Conduct all dealings in a professional and respectful manner as outlined in the company Code of Ethics

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas.

Here is just some of what we have to offer:

Competitive compensation and bonus opportunities
Health, vision, and dental coverage, RRSP w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement and opportunities for development
Company supported community involvement opportunities

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.