Field Service Technician - Victoria, Canada - IT Unlock Consulting
Description
Job Summary
A FST (Field Service Technician) is responsible to install, set up, maintain, troubleshoot and perform repair to client systems and equipment (hardware and software).
Such work may be on or off site and may involve coordination and co-operation with other support teams or third parties.
These duties will commonly be performed within an assigned region but may be required anywhere in Canada and will include travel, after hours and weekend work requirements.
Position Requirements
- Excellent interpersonal customer service skills and ability to communicate effectively with individuals from varied backgrounds
- Bilingual is a definite asset
- Relevant front line, field based technical customer service work experience a clear asset
- Good written and verbal communication skills
- Demonstrated ability to manage multiple competing priorities in a time critical environment in an organized and effective manner
- Demonstrate a Customer First, teamoriented, positive attitude
- Must be autonomous; demonstrate initiative and the ability to work with mínimal supervision.
- Ability to work independently in the field
- Capability to work with team members in various departments to achieve departmental goals and to resolve internal and external customer issues in a timely manner
- Must have a valid driving license and clean driving record
Salary:
$65,000.00-$72,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- as
Field Service Technician: 3 years (preferred)
- Healthcare/Pharmacy: 2 years (preferred)
- Automation: 1 year (preferred)
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