Brand Ambassadors - Ottawa, Canada - CAA North & East Ontario

CAA North & East Ontario

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

LOCATION:

-
Bayshore Shopping Centre Kiosk:

Special Events in the Ottawa-area

TERM:
Part-Time/Casual (up to 29 hours/week), 12-Month Contract

Summary Description

Working closely with the Supervisor, Kiosks & Mobile Locations, the Brand Ambassador is the primary point of contact for prospective and existing Members visiting our Bayshore Shopping Centre Kiosk.

Providing exemplary customer service, the Brand Ambassador is responsible for selling new CAA memberships, renewing existing CAA memberships, updating Member information, and providing detailed information on CAA Member Services, Rewards, and Benefits.

The Brand Ambassador will work an average of 16 hours per week

Duties & Responsibilities:

Sell new CAA memberships; Renew and Upgrade existing CAA memberships; Update Member accounts
Respond to Member enquiries regarding membership, helping them choose the best type of membership for themselves and their families.
Respond to Member enquiries regarding Travel, Insurance, and Member Benefits, providing prospective members with information on all CAA North & East Ontario services.
Receive and distribute sales leads and enquiries as required, putting information into the Member database as required.
Maintain a detailed understanding of all lines of business within the Club, ensuring awareness of the incentives and promotions being offered.
Maintain professionalism, tact, diplomacy, and sensitivity to portray CAA North & East Ontario in a positive manner.
Ensure the Members' privacy and consumer interests are protected.

Desired Qualifications/Skills:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Ability to work with the public in a confident and professional manner
Ability to work shifts as required by department management: days, evenings, weekends
Excellent customer service skills required
Excellent communication skills required
Sales Experience an Asset
Basic Computer Skills

Compensation:

Base Salary: $20.25/hour

Employment is contingent on a satisfactory Criminal Background Check and references.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.