Call Center Inbound Sales Associate - Edmonton, Canada - SP Data Digital

SP Data Digital

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What is the opportunity?

What's in it for you?

100% Work From Home Position

Competitive wage

Base of $17.05 per hour + Bonus
Fulltime position 40 hours per week
Company provided equipment
Opportunity for growth and development
We LOVE to promote from within
Comprehensive PAID training in our virtual training environment

Employer sponsored benefits

HEALTH + DENTAL + VISION (We've got you covered)

What will you do?
As a
Remote Call Center Sales Representative in Canada, you will interact with existing customers who are at risk of cancelling their services by addressing complaints with a goal of increasing sales and customer satisfaction

You will:

Answer incoming calls, build rapport, and create a great customer experience by asking probing questions and actively listening to the customer's request
Present products and services based on the customers' needs and handle objections by explaining how the services and products will benefit them
Develop relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
Advocate the brand and build customer loyalty, and retain their account
Manage call flows and provide firstcall resolution

Do you have experience working in a customer service sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment? _We want you on our team_

You'd Be a Great Fit If You Are/Have:

A sales-oriented individual with at least 1 year of sales experience and can reach aggressive sales targets
At least 6 months of customer service experience, in any field
Call Center experience is considered an asset
Experience in a retention role is considered an asset
Open availability to work on a flexible schedule: days, evenings, and weekends to meet customer demand
Exceptional communicator with both verbal and written skills
An empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Intellectual with a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time
A problem solver, using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Confident and selfmotivated; can complete multiple tasks at a time with ease

Important Details:

Permanent fulltime positions only: Must have open availability to work a variety of shift timings to meet customer demand, this may include evenings and weekends.
A dedicated and Distraction Free Workspace is necessary

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Internet Connection MUST be able to be hardwired to the router, No WIFI (Ethernet cable is mandatory):

Internet Connection 15Mbps Download/6Mbps Upload
Headset with microphone (USB) and webcam (for training)

SP Data Digital is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.